North Carolina ATTWS Customers (now SunCom)
Does anyone know what happens if the customer is still in AWE billing and they move outside of the SUNCOM area? Can they become a Cingulare customer? Who is taking their Calls?
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Sorry beyond what I know, wish I could help, maybe check one of those websites listed a few posts back, the one that has the suncom address.
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IF a SunCom cust moves outside the North Carolina South Carolina Market as long as there still on the AWE billing they can do a National Service Transfer and as long as there not going to another diversiture market there goibng to be a part of Cingular. If they move and keep the Carolina number then there still going to SunCom. The calls in the Carolinas all route to my center where 2 teams are set up to take only theses calls for carolina market
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If they move to a non-Suncom market and do a teleconversion, they would be able to go to Cingular. If they don't do a teleconversion and they leave their number as their soon-to-be-Suncom number, they will be going to Suncom.
ATTWS (Blue) will be taking their calls until they migrate or are divested, whichever option applies.
ATTWS (Blue) will be taking their calls until they migrate or are divested, whichever option applies.
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