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NOTHING IS FREE

cherrypie1001

Mar 22, 2005, 1:34 AM
've been doing some reasearch online and spoke with some of my friends who have done this and have found some questionable sites for downloading ringtones. They also have flashy ads on TV and in magazines. You text message a code for the tone or graphic to a 5 digit #, so far i have seen 25000 - for DirtyHippo.com ... OR ... 75555 and 35555 for Jamster.com, for your "FREE" ringtone or graphic. And it seems that the first one is "FREE" but once you recieve the first one and then you decide to order another one, for the low low price of 1.99. Guess what?? You're signed up for a minimum of 4 weeks from the time you originally signed up for the paid download and depending on what you signed up for you're charged 1.99 for each message you recieve. You could have signed up for a daily message or a weekly message, and that can DEFINATELY add up on your wireless bill. Evidentally they send you instructions on how to end your subscription with you first download, usually texting "STOP" to the number you signed up to, but they stop sending the messages after the 4 week commitment is up. Also if your phone isn't eligable to recieve the downloads (ie: you have a Digital phone, it seems the downloads are only good for GSM phones) you will still be charged even though you're not actually getting anything. One of my friends said that because "she" signed up for it, and even though she wasn't getting anything (because she has a Digital phone = not compatible) ,her wireless provider said that the charges on her bill were valid.

😳 😲 😢 😳 😲 😢 😳 😲 😢 😳 😲 😢 😳

AND you may be added to their solicitation list and they charge for you to recieve those messages as well .............. just a tip that NOTHING IS FREE ,
it just seems that way at first
Read the Terms and Conditions on the sites if you decide to check them out, clauses 7and 8 for fees and cancellation info on each site
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Link

Mar 22, 2005, 8:52 PM
Yeah I had a customer who did that back in Dec. Well the charges have slowly racked up and I advised her we have nothing to do with them.

It was her daughter who sent the message to them to.

What I would like to know is how they get notified about Jamster.com, I haven't seen any ads on TV so I can only assume that they do this 100% online?

I have always read the T&C's at any site, I was doing one of those spam messages, "goto this website, use your credit card with 6 of the advertised companies and we send you a free laptop, well some of those companies are only open to a different country that I am not in. I was pissed and stopped doing it and took the charges from the companies and sucked on it.

The thing I avoided with the sm...
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Grantizzle

Mar 22, 2005, 9:04 PM
they are online and on tv and in magazines.
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skccr

Mar 22, 2005, 9:56 PM
Digital fons do work. They can receive txt msgs just like GSM fons.

"I love when they claim ignorance oh i dunno what this is"

Did you order ringtones

Yea through this free site

Well sir/maam read the T&C you will see what your free ringtone cost you. These are valid charges send a txt to 35555 saying STOp and they will stop after you fulfilled what you signed up for.

READ THE FINE PRINT PEOPLE!!!!!!!!!!!!!!!! Don't be lazy if you wanna be cheap pay the price but at least read the TC
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mattm745

Mar 22, 2005, 11:01 PM
Actually, skccr, digital phones usually do not work because they are not compatible with polyphonic ringtones. I think your head is too far up your ass... get with it! 🙄 🙄 🙄
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KnifeySpooney

Mar 23, 2005, 1:40 PM
You aren't exactly right either. Many Digital phones (TDMA or CDMA) have polyphonic tone capabilities.

The reason these ringtone programs don't work with Digital phones is because the data for the tone itself comes over a GPRS connection, and that only comes with a GSM network.
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skccr

Mar 23, 2005, 8:38 PM
They are getting the msg's though. I've been listening to them bitch about it for weeks. Maybe I misread the post I wasn't talking about the ringtones themselves. I was talking about the crap messages they are getting charged for.

Whatever though I didn't mean to sound like my head was up my ass take a pill man.

No need to get harsh

Just for my own defence though I got a digital phone actually CDMA fon that plays polyphonic so don't tell me they don't work I don't got a sim and it works fine. 😛
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bcbinders

Mar 24, 2005, 10:25 AM
My TDMA phone also plays polyphonic ring tones. My Gf's takes picts and and plays poly and many other things.
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not_in_halifax

Mar 25, 2005, 8:32 PM
bcbinders said:
My TDMA phone also plays polyphonic ring tones. My Gf's takes picts and and plays poly and many other things.


Really? I've never seen a TDMA camera phone. CDMA sure, but not TDMA. What model does she have??
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mattm745

Mar 25, 2005, 11:18 PM
You've never seen a TDMA camera phone because there is none. 🤣

And skccr, I have a CDMA phone too that plays polyphonic ringtones. I never said polyphonic doesn't work on CDMA, I just said polyphonic does not work on TDMA.
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ballderdash

Mar 25, 2005, 11:32 PM
mattm745 said:
And skccr, I have a CDMA phone too that plays polyphonic ringtones. I never said polyphonic doesn't work on CDMA, I just said polyphonic does not work on TDMA.


actually, matt, you said:
mattm745 said:
Actually, skccr, digital phones usually do not work because they are not compatible with polyphonic ringtones. I think your head is too far up your ass... get with it! 🙄 🙄 🙄


both TDMA and CDMA are considered to be digital, and there are TDMA phones that work with polyphonic ringtones.
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mattm745

Mar 25, 2005, 11:46 PM
Fine, whatever. When I said "digital", I was referring to TDMA.
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not_in_halifax

Mar 26, 2005, 12:05 AM
mattm745 said:
Fine, whatever. When I said "digital", I was referring to TDMA.


Dude, you need to get your head out of your nether regions and get your wireless terminology straight before attempting to speak about that wireless technology... that is, if you want to speak like you know something. 🙄
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mattm745

Mar 28, 2005, 8:21 PM
Actually, I have my wireless terminology correct, I work at a call center too of course. When I said digital, I meant TDMA, its no big deal. I knew what I meant, and it shouldn't be too hard to follow. We are talking about Cingular/AT&T here, and neither of them have CDMA, so it shouldn't be hard to understand what I'm talking about when i say digital.
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ballderdash

Mar 28, 2005, 9:12 PM
not_in_halifax's point, though, is that digital doesn't just mean TDMA. You are correct that cingular/at&t wireless have not used CDMA, but not everybody knows that, and not everybody that read this forum knows either.
nowadays, the term "digital," when used with regards to wireless phones has its own special meaning. it has become parlance and virtually synonymous with "2nd generation" tech. Really, for all intents and purposes, digital applies to TDMA, CDMA, and GSM (but only when not paired with GPRS). if one wanted to get really technical and not use it as industry lingo, then digital can apply to every wireless technology out there that isn't analog.
when it all comes down to it, though, I'm just being nitpicky, so please forgive me...
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mattm745

Mar 28, 2005, 9:39 PM
Yes, I understand that digital does not just mean TDMA, but when I talk about CDMA, I refer to it as CDMA, just like most people. There we go, we understand what each other is saying/referring to now. 🙂
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not_in_halifax

Mar 25, 2005, 11:38 PM
I was not asking you. I was asking bcbinders because he said his gf has a tdma camera phone.

OT for our current little discussion, but what makes you think that polyphonics don't work on TDMA?
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mattm745

Mar 25, 2005, 11:47 PM
Okay then... which TDMA phones are actually compatible with polyphoneic ringtones?
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ballderdash

Mar 26, 2005, 12:01 AM
well, phonescoop lists 5 of them:

motorola c331t, motorola c353t, nokia 2260, nokia 3560, nokia 6560
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Link

Mar 27, 2005, 8:01 PM
Guess what, I worked with TDMA phones for a year and a half, no go on the polyphonic front. I researched Manufacturer's websites, our systems, even the old ringer tones website we had and all state monotonic on TDMA.

CDMA I cannot confirm but sounds like it does have polyphonic on some phones.

For those people out there that are clueless to what Monotonic and Polyphonic consist of:

Monotonic: Consider the old, old Nintendo, That music is Monotonic, beeps and bloops.

Polyphonic: Consider Mp3 quality music.
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busterhyman

Mar 27, 2005, 8:14 PM
Actually I don't think that sounds right.

Monotonic means it can only play one beep or boop at a time

Were as Polyphonic is many beeps and boops at a time

MP3's are MP3s and are quite a bit different than polyphonic ring tones.
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Link

Mar 28, 2005, 12:04 AM
They were examples, give me a break!!! 😛
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KnifeySpooney

Mar 27, 2005, 8:17 PM
I'm not sure your explanations and analogies are all that proper.

Just because you didn't have any info in your systems regarding polyphonic-capable TDMA phones doesn't mean they aren't there. As mentioned in an earlier post, both Nokia and Motorola have previously released these types of phones. Whether or not you have polyphonic ringtones available for them is another matter.

In regards to the Nintendo analogy:
-Phonic: relating to sounds
Mono- : one
Poly- : multiple, many

The music and sound effects of classic Nintendo are, technically speaking, polyphonic.

MIDI would be a closer representation of the sound of these Polyphonic ringtones. MP3 would be closest to, obviously, MP3 ringtones (which, to my knowledge, are not a...
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Link

Mar 28, 2005, 12:07 AM
It's EXAMPLES, nothing more then freaking EXAMPLES!!! RAWRRRRR...
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Link

Mar 28, 2005, 12:17 AM
Here finally found this:

A form of signal, played by a phone handset to alert you to an incoming call, that consists of multiple notes played at once. Traditional (monophonic) ringtones play a tune, or melody, one note at a time. Polyphonic ringtones provide a fuller and more musical sound.

This is what I was talking about.
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not_in_halifax

Mar 28, 2005, 5:13 PM
Fuller, more musical sound... but not as much as mp3. Ya should have said midi rather than mp3. Just admit it and move on. 🙂




Polyphonic Ringtones

Polyphonic ringtones can create multiple tones and/or notes simultaneously. This produces a more natural and realistic sound for melodies. Most polyphonic ringers can also simulate the sound of various instruments, instead of just tones. Different phones support a different number of simultaneous instruments (chords) - anywhere from 4 to 40 or more.
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inACW

Mar 22, 2005, 10:02 PM
You know what I love best about these stupid babe-of-the-day companies?? I love how we as service carrier reps knew NOTHING about them. Cingular told us nothing: no mod, no email, no memo, nothing. Customer after customer after customer ad nauseum began to call in with these mysterious "premium txt msg" charges and we could do nothing but sit there and say, "I have no idea what those are". When I told people the charges were from some website or another and they would have to unsubscribe by going back to said site, I was only making it up, because we had nothing to go by. I think that lack of information is what I hate most about this job.
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Katamara

Mar 22, 2005, 11:54 PM
I agree to that one....always try to make it up as you go along and sound like you know what you're talking about! 😲
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Link

Mar 23, 2005, 12:57 AM
Yeah I agree to both statements, where is the info to do our jobs and I made up a response to their questions. It went like this:

"I don't know."

Ahhhh the 3 little words that men don't know how to say.
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repCB

Mar 24, 2005, 9:02 PM
Yeah I got hit with that, I downloaded a "free" ringtone (which my Nokia 2260 never recieved) but I read the fine print afterwards and immediately sent my STOP. Hopefully these customers will spread the word and stop the ignorance.
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ihatecingular

Mar 26, 2005, 10:50 AM
Silly, of course nothing is free.

Nothing from any wireless companies or involving them anyways.

I have had literally hundreds of customer with premium text messaging charges (1.99 each) who dont even know how they signed up for it or if they did at all. And my supervisor is no help, when I asked her how to fix the problem and stop these messages for the customer, she said, "They must've signed up for it, its not Cingular's responsibility."

Really, that response just encouraged me to credit all premium text messaging charges, because though I guess its life, its not a customers fault (usually) that they have these charges.
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inACW

Mar 28, 2005, 8:40 AM
especially if you work in TDMA like I do. Then you know half of the customers didn't even get anything in return for their $1.99 charge, since their phone doesn't support the ringtones or backgrounds. Yet the service charges them for another 4 weeks. 🙄
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ihatecingular

Apr 9, 2005, 12:52 PM
I DO work in TDMA as well, and I know what you mean. I always give customers credit for those Premium text messages too. I just think that its unfair and it really pisses them off to hear that its their own fault: "they signed up for it," as my supervisor informs me I am to tell them. One customer said she was going to make calls to her congressman and even the Senator about it and get him to write a bill. I thought that was amusing; but I told her to go ahead, maybe he will write a bill!!!
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Link

Apr 10, 2005, 7:51 PM
Why are you giving the companies money to a customer who is being charged from someone else?
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shoegirl

Apr 7, 2005, 9:37 PM
Hey, if your having trouble with customers complaining about premium text transactions, I have 2 phone numbers to Jamster and M-Blog to remove customer's phone numbers from there lists. Jamster's # is 866 856 5267 and M-Blog's # is 408 617 3700. The Jamsters number is an automated system, and M-Blog you can actually talk to someone, and it usually takes effect almost immediately. This usually solves most customers problems unless they have registered with someone else.
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