I don't get it
Kay, I really don't get this. Cust's calling in, wanting pretty new phone but will not change their rate plan to get pretty new phone. 'If you can't give me what i want and keep me on the same plan, then i'll go somewhere else.' Okay... 😳 You can't get a pretty NEW PHONE and stay on the SAME RATE plan, so you'll go somewhere else where you'll get a NEW PHONE and a NEW RATE PLAN. And you couldn't do that here why? 🙄
Lil
Lil
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Ok I see my gramattical error, I should of stated monphonic instead of monotonic.
I couldn't remeber the exact term that is used, forgive me.
I couldn't remeber the exact term that is used, forgive me.
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It's one of the two "words of power", like "supervisor", which were known to open all doors blocking a customer's path to what was rightfully theirs. Sort of like those customers who asked for "loyalty credits" to offset the ETF they were charged went they switched to another company. One company I rent equipment from actually made me video tape a statement that I was fully informed and fully understood the rental agreement. While that may be over the top I can feel where they're coming from. And you know that you have talked to customers who would say that some clone was used to fake the video tape.
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