Why me, today...
Why is it, this morning, I am getting all the ****** customers.
Woman calls in, have to repeat things 4-5 times to her, and can not grasp anything. She asked "how much is voicemail and how do I get it?", I said Voicemail is free, and if you want it I will just add it to your account." "What do you mean you will just add it to my account" she says. Advised her I just setup the voicemail on her account to activate it. She says "Then how much is it", adv it was free again. I say "I don't understand, what do you mean it's free". "Voicemail is FREE, does not cost you anything, 0 dollars, we will not charge you." She says "But if you add it to my account then its NOT free"... SHEESH!
Another person calls in, he/she says right off "Ev...
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Woman calls in, have to repeat things 4-5 times to her, and can not grasp anything. She asked "how much is voicemail and how do I get it?", I said Voicemail is free, and if you want it I will just add it to your account." "What do you mean you will just add it to my account" she says. Advised her I just setup the voicemail on her account to activate it. She says "Then how much is it", adv it was free again. I say "I don't understand, what do you mean it's free". "Voicemail is FREE, does not cost you anything, 0 dollars, we will not charge you." She says "But if you add it to my account then its NOT free"... SHEESH!
Another person calls in, he/she says right off "Ev...
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Welcome to a customers world when they can't get a straight answer Ding we get stuck with crappy service or EFt threats
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What are you talking about, I could not have been more clear with them.
How hard is it to understand "Voicemail is FREE", or "Sorry I do not that your bill went up by $10, can you show me where you see that"
How hard is it to understand "Voicemail is FREE", or "Sorry I do not that your bill went up by $10, can you show me where you see that"
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It's to bad the whole system seems to be falling apart for everyone.What happen to the pick up you cell phone use it get a good deal and everyone wins cell company,customer the whole nine yards.Mergers suck and then the cing people think they're so much better
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I feel your pain as well...I had a cust. acuse me of "stealing her charger" she actually sent it back with her replacement. I advised her standard procedure is not to return accessories and I'm sorry for her severe emotional trauma regarding this matter but our verbal and written instructions say **DO NOT SEND ACCESSORIES BACK WITH REPLACEMENT FON**she then proceeded to tell me "I stole her charger". I aptly responded "I didn't steal your charger" in which she continued to repeat mantra like "You stole my charger" "You stole my charger". Now I know most of us are mildly rational people but what the heyday was wrong with this lady and what did she hope to achieve with childish accusations. I wish I had her charger I would hold it ransom a...
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LOL, if I had the charger I would cut the cord of with a ransom note and say if you want to see the rest of this, have a bag full of money at...
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It's tempting to go grab a random charger, get a picture taken with it and them mail it to her. bwahahahaha 😈
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