India Reps 101
This is a quick tutorial for dealing with representatives located in India.
1. Let them ramble on for several minutes and then when they stop to breathe, ask your question.
2. When telling an india rep anything, repeat your statement three times. No matter what the rep says when they try to confirm their understanding of what you tell them (which is usually incorrect), repeat your statement verbatim. If you change verbiage, then you have to start all over.
1. Let them ramble on for several minutes and then when they stop to breathe, ask your question.
2. When telling an india rep anything, repeat your statement three times. No matter what the rep says when they try to confirm their understanding of what you tell them (which is usually incorrect), repeat your statement verbatim. If you change verbiage, then you have to start all over.
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Really? I always thought they did a #1 on the ball job every time!
"Great jorb out there, India call Centers! Great jorb!"
Speedywalk
"It ain't broke, it just needs duct tape!"
"Great jorb out there, India call Centers! Great jorb!"
Speedywalk
"It ain't broke, it just needs duct tape!"
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e-vare rep calls ... asks you an easily found PNP question... standard response...do you have the customer on your other line ... of course the answer is no... question to the ecare rep... do you have access to CC net? ...response yes.... as I respond you may now look it up and do what you are paid your rupees for.........release
this happens to me personally 3-4 times a day
this happens to me personally 3-4 times a day
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i havent ever had a problem talking to reps from india and i understand every word they say....its probably also because i lived in india for 2 months and my fiance is from there and has taught me alot about the people there as well
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For whatever reason, I understand people from India better than many Americans.
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