anyone out there
me too, its pretty busy for a Sunday over here, all i want to do is sleep!!!!
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yeah.. calls.. i call fall asleep on them.. "blah blah blah blah blah.." ive learned to tune people out really well at this job.. but the only thing i have learned..
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I know and all these people want are credits for everything. I'm just like you've been on a local plan for 4 year and have roaming charges in New York and you live in California..... yeah, right like i'm going to give you credit, nice try! and then when they yell at you, it makes me want to give credit SO much more
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ofcourse, thats the way it goes, and then it makes us reps look like idiots half the time, i hate that
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Agreed, supervisors should grow a backbone or the company should consider what is more important, money or customers.
Personally if I were a company I would consider money... 😁
Personally if I were a company I would consider money... 😁
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i think alot of sups just don't want to take escalations most of the time so they give in, i like those reps who are so stubborn and don't give credit unless the cust really deserves it
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I just had a dude a few calls back, get not 1, not 2 BUT 3 credits on that Text Messaging issue with the 3rd party companies out there, since Jan.
He kept pleading and there was a ton of notes and of course, the occasional supervisor in there with notes saying NO MORE CREDITS!!!
I just wanted to yell "NO" into the phone. He finally gave up and stated how disappointed with the service he was.
He kept pleading and there was a ton of notes and of course, the occasional supervisor in there with notes saying NO MORE CREDITS!!!
I just wanted to yell "NO" into the phone. He finally gave up and stated how disappointed with the service he was.
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were out of queue in the wex crt, but were bored as all hell, right now were making fun of the stupid calls we've gotten from India today (i.e. like how to research a notation), its my theory that hell is an inbound call center, and you take calls from Heaven, listening to all their complaints about relaxing and chilling out.
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6 hours and 45 minutes to go, i dont think i will make it through the day 😳
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yeah thats gross.. i only have 4.5 hours.. but i also have an hour lunch in there.. and half hour team meeting 😛
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you get an hour for lunch!?!?! i only get half....i have been robbed of my lunch "hour"!! 👿 i'm programming a nokia right now, i could do that in my sleep!!
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they're super easy..... and then theres the motorolas those things are such a headache to program. i hate those phones!!!
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😳 reprogramming fons.... i'm sorry, that sux, the last time i did one of thse was ummmmm about a year and a half ago, i hated reprogramming fons so much!
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i know because if you get an older person programming a Motorola phone, you might as well be talking to a wall
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ME - Hello Mr. Wall can I get you to push SEND
THEM - Whats send?
ME - The green button.
THEM - I don't see a green button.
ME - Push the button that makes the phone connect with someone else, TALK, GO, BAH!!!
THEM - Oh ok.
ME - What does it display now?
THEM - Home...
ME - (Clicking noise, silence, loud gun shot).
THEM - Whats send?
ME - The green button.
THEM - I don't see a green button.
ME - Push the button that makes the phone connect with someone else, TALK, GO, BAH!!!
THEM - Oh ok.
ME - What does it display now?
THEM - Home...
ME - (Clicking noise, silence, loud gun shot).
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