Cleaning up after themselves
I was reading a macroeconomics textbook sitting on my table this morning, and I read an interesting passage, a maxim, if you will, concerning current market policy. This passage read along the lines of 'Self-interest is the motivating factor of every business transaction'. Now, forgive me for sounding incredulous (for I think it is fairly obvious self-interest plays a large role in our lives, consumer preference especially), but I think to navigate life, using self-interest as a motivating factor is dangerous. Not only does it foster a certain amount of 'me-versus-them' hostility in interpersonal interactions, but it also tempts us all to act the same way, constructing socio-ecology of competition; an ecology, mind, that we cannot hope to fu...
(continues)
(continues)
...
Listening to the callers who escalate to me, I'd say that your book is probably pretty close to being accurate. Alot of the customers I speak to have a definite "me vs you guys" mentality... a hostility toward their service provider. How it is our job to satisfy their wants, no matter how outrageous the request. Yeah. "Unpredictable melee of greed and satisfaction" sounds pretty accurate to me. It is our best interests to make sure that decency and fairness overrides blatent self interest, however some customers make that impossible.
Engine of progress? Stalled.
~NIH
"Soylent Green is people"
Engine of progress? Stalled.
~NIH
"Soylent Green is people"
...
