getting the best of me
Anyone here today?
I don't about you guys, but i am getting the idiot calls today.
I had one persin call in that for the life of her she could not change her ringtone from silent. She actually had to go a store because she could no understand what i was saying.
An SST tried to transfer a call to me, and the cust was stating that she was told that the 18.00 dollar upgrade fee to Cingular would be waived!! HA!! they must think i'm stupid, i was like mmm no, cant do. Then she tried to tell me she didnt have a number for the save team, i was like well i cant transfer anymore due to stats.
This place is starting to get the best of me, now we have to fight with REPS and CUST. And try to help the cust while following these stat guidelines whic...
(continues)
I don't about you guys, but i am getting the idiot calls today.
I had one persin call in that for the life of her she could not change her ringtone from silent. She actually had to go a store because she could no understand what i was saying.
An SST tried to transfer a call to me, and the cust was stating that she was told that the 18.00 dollar upgrade fee to Cingular would be waived!! HA!! they must think i'm stupid, i was like mmm no, cant do. Then she tried to tell me she didnt have a number for the save team, i was like well i cant transfer anymore due to stats.
This place is starting to get the best of me, now we have to fight with REPS and CUST. And try to help the cust while following these stat guidelines whic...
(continues)
...
sorry about the spelling errors i was venting and obvious not paying attention 🤭 , lol
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