Gimme credits because the pricing went down...
Yeah so I get this call from this lady who ordered a phone online. She was stating the price dropped recently and she wanted credit for the difference. I told her we can't do that, it's like going to a store and buying an item at regular price, next day price drops, you can't just go back and ask for the difference. You have to return the item and then go buy the item on sale.
Now I just got a call about this woman who refused to migrate, was offered Blue and refused to pay full retail price for the phone.
I'm sorry what part of, "We gave you several options and out of your dumb logic, you decided to go elsewhere?"
Seriously, congratulations, you showed us. Oh no we lost a customer because her logic in NOT wanting to get another con...
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Now I just got a call about this woman who refused to migrate, was offered Blue and refused to pay full retail price for the phone.
I'm sorry what part of, "We gave you several options and out of your dumb logic, you decided to go elsewhere?"
Seriously, congratulations, you showed us. Oh no we lost a customer because her logic in NOT wanting to get another con...
(continues)
...
Link said:...
Yeah so I get this call from this lady who ordered a phone online. She was stating the price dropped recently and she wanted credit for the difference. I told her we can't do that, it's like going to a store and buying an item at regular price, next day price drops, you can't just go back and ask for the difference. You have to return the item and then go buy the item on sale.
Now I just got a call about this woman who refused to migrate, was offered Blue and refused to pay full retail price for the phone.
I'm sorry what part of, "We gave you several options and out of your dumb logic, you decided to go elsewhere?"
Seriously, congratulations, you showed us. Oh no we lost a customer because her logic in
(continues)
...
I know about that, she had a single line and a the reps rezdesk offered the blue to blue, she went through all sorts of people and everyone offered her the farm but she declined it all because it didn't suit her wants.
Saying the migrating option might have worked with someone else, but she just wanted a FREE phone with no new contract.
Saying the migrating option might have worked with someone else, but she just wanted a FREE phone with no new contract.
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Link said:
I know about that, she had a single line and a the reps rezdesk offered the blue to blue, she went through all sorts of people and everyone offered her the farm but she declined it all because it didn't suit her wants.
Saying the migrating option might have worked with someone else, but she just wanted a FREE phone with no new contract.
Well as for the blue to blue, i'd put it in cup if she had agreed under their AWID,not mine, cuz there would be heat on them over it.
As for her wanting a free phone with no contract, i'd have simply said, mrs XXX, see that phone you got in your hand, your last contract got for you, so you want something, we want something in return, if you don't, we won't ...
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