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Ok, here's to the losers....
Mr. X of HI calls in, wants to get a copy of the bill sent out to him. He, of course, is the user on te account, with no knowledge of the account holder's SSN. So, I attempt to verify using the billing address plus 2 numbers called often from the phone. The address was the easy part. The 2 numbers were more difficult.
No, I don't want YOUR number, I want two numbers that you call.
*I only have one number, it is...*
No, sir, I want 2 numbers that YOU CALL, so I can verify this account, and who you are.
*I already told you my name...*
Yes, but in order for you to access this account, I need you to verify the information on it. Now, you are the user, right?
*Yes...*
And you call people on this phone, right?
*Yes...*
S...
(continues)
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See goes to prove my they don't listen to anything theory
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I just spent five minutes trying to tell a guy then when he migrated, his new phone kept his old number.
It was pain, and not the normal, pleasant pain that can be experienced as part of a loving relationship. But the bad pain that comes from disclosing your support for the Conservative party in a crowd of seven foot tall drag queens with rage issues.
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I have my conservative membership in my pocket... (I write this while looking over my shoulder for the drag queens) 🙂
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I'm too cheap for one now, but it'll be worth it to see the horrified looks on my more filthy hippie-ish friends' faces.
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Oh the $10 is worth it for sure. The sighs and grumpy faces on people makes it money well spent. Not to mention helping my party.
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Ten bucks!
It's that damn cheap.
Wow I thought it was more for some reason. Cool.
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It's money well spent. Conservatives rock.
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