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ever have a call like this?
so a woman calls in looking to have some of her bill explained..no problem right a nice easy call HA
Shes there"Ok I understand everything but 1 thing..whats this 59.99 local america thing that your charging me 59.99 for?"
I was like 😳 "ma am its the main line and the 59.99 is the price package you picked when you went on service with us"
5 or 6 minutes later of explaining she finaly got it
🙄
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yeah, "im on a 9.99 shared plan, each line is supposed to be 9.99, how come i am charged $67?
Well you are on a shred plan $59.99 +taxes, your 3rd line would be 9.99 if you had one, you've had this plan and same charges since 1998.
Oh, but the commercial says...SIGH
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nope never like that , but someone i know had a call where the woman thought her phone was solar powered and couldnt figure out why the phone was not working after she charged it for 3 days straight!!!!
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I saw a solar-powered flashlight in the mall, does that count?
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CDawn
May 25, 2005, 12:50 AM
LOL!!! I just had a lady escalate because she has a Business Foundation account and I handle regular Consumer accounts. Gotta love stupid people, without them we wouldn't have jobs!
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