Our jobs
Let's all list one think we love and hate about our jobs.. i love talking to people (agents).. one thing i hate.. talking to people (customers)... grrr..
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I love talking to the customers, and helping them. Especially when after you're done with them they thank you. The thing I hate is when I want to do something for a cust but I can't due to my hands being tied by policy. A note to custs. When you call in have a good disposition with you, the rep will try to do alot more for you than if you call up yelling and challenging them on everything they say. We have do have alot of give in the policy and a good rep will find that, but if you argue with us we will stick by the policy hardcore.
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It is nice helping ppl.. but i dont like talking to customer because i can not help them.. they always end up yelling at me when i say they have to talk to customer service and thats the dept that transferred them to me... by the time i get them they are really pi$$ed off
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I love helping people,and especially when they sound all happy and cheery that I solved the issue.I hate red hats,slr's and managers either not knowing how to assist me in helping someone,or giving wrong and/or outdated information.I also hate the ever changing policies and reps who don't do their job,and/or try to argue some petty point with me after I've confirmed with Tl's,SLR's,etc that I am right.I'll stop here,as I'm sure I could spend my whole day doing this....
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oh i love taking care of customers...especially when they have 3 loud kids running all around my store knocking over my displays and turning up the volume on my live bar.
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I am not going to say helping people simply because of the growing trend. I enjoy talking with my co-workers inbetween calls. I hate, only making $9.65 an hour!
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I love my team. They are gossip factories, and they are very amusing to listen to. My 3 supervisors are all extremely funny. The setting is relaxed here, and lots of rules are broken because we're the only ones left in the building. I can read about a book a week, and that's JUST reading it at work. Tim Hortons is across the street. I can watch the sunrise every morning from my desk. Pajama Day once a week. Eating breakfast after work, and before bed.
I hate the ops manager. The fact that every restaurant is closed when I go on lunch, except subway on fri/sat. Walking home after work in the bright sunshine. People who get their panties in a twist because there's a maxim magazine on a desk, or someone has a shirtless guy picture in their c...
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I hate the ops manager. The fact that every restaurant is closed when I go on lunch, except subway on fri/sat. Walking home after work in the bright sunshine. People who get their panties in a twist because there's a maxim magazine on a desk, or someone has a shirtless guy picture in their c...
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I like helping people, especially when they don't expect it and I suggest something they either didn't think about or didn't know existed and if truly helps them out.
I don't like whiny people who just want free stuff. The I have been a customer of yours since before the phone was invented, and you should want to keep me because I call in every month to get credit because I can't control my talking habits customers.
Also I like making 27.50 a hour...... Had you going eh ;) I bet you were getting pissed off that I was making so much more ;) I don't make near that a hour (but if I did I would be a lot happier ;)
I don't like whiny people who just want free stuff. The I have been a customer of yours since before the phone was invented, and you should want to keep me because I call in every month to get credit because I can't control my talking habits customers.
Also I like making 27.50 a hour...... Had you going eh ;) I bet you were getting pissed off that I was making so much more ;) I don't make near that a hour (but if I did I would be a lot happier ;)
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