HAHA stupid people
BRWNIDGERL27 said:
what was the dumbest customer you've had today?
Ever customer I have talked to today has been on the shallow end of the gene pool
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yea same here.. just looking for a good story to laugh at before i go crazy
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Customer comes in ( WM 20s) "This phone you built for me quit working."
Took the phone apart....nothing but green crud from the battery sending out charges through water.
Sir, you got the phone wet.
I threw the phone in the trash.
"Aren't you even going to try to fix it?"
No Sir, I am going to help people who are not beyond help.
Took the phone apart....nothing but green crud from the battery sending out charges through water.
Sir, you got the phone wet.
I threw the phone in the trash.
"Aren't you even going to try to fix it?"
No Sir, I am going to help people who are not beyond help.
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"my 14 year old son PROMISED me that he didnt download all the ring tones."
"ok, what about the text msging?"
"oh he didnt do that either"
"ok, what about the text msging?"
"oh he didnt do that either"
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I just recently had a cust that he's too old to care about Cingular screwing him so long as they start using vaseline... nearly laughed my ass off
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Then theres always the guy who couldn't find the eleven button to punch in his temp password of 1111.
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had a cust just now and she wanted to know why she was billed for add. mins. because she "assumed" from the TV ads that she had MTM. Cust is on 1 year contract and I advised that her plan does not include MTM, it's only on certain plans and they have to be 2 years. Advised that I would not be able to adjust her account because she wanted credit for the $200. WHy do dumb people call me? Res didnt give it to her either 🤣
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just had a call where this lady freaked at me cause her phone was dead and woulnd't do anything.... i told her to power the phone on....
😈
😈
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gets even better if you go to tech support.
csr: i need help with problem X.
me: o.k. did you have the cust powrcycle?
csr: yeah.
me: o.k. send the cust on through.
csr: mr.cust here is tech.
me😲.k. mr.cust is that phone on or off right now?
mr.cust: on.
me😲.k. i'm just going to need you to turn it off please.
mr.cust: i'm talking to you on it.
me:AAAAAAAAAAAAAHHHHHHHHHHHHHHHHH!!!!!!!
csr: i need help with problem X.
me: o.k. did you have the cust powrcycle?
csr: yeah.
me: o.k. send the cust on through.
csr: mr.cust here is tech.
me😲.k. mr.cust is that phone on or off right now?
mr.cust: on.
me😲.k. i'm just going to need you to turn it off please.
mr.cust: i'm talking to you on it.
me:AAAAAAAAAAAAAHHHHHHHHHHHHHHHHH!!!!!!!
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How do you xfer to tech? We always have to bridge calls. We get that scenario all the time with SST.
sst:cust cant make or recieve calls
csr: did you have the customer remove the battery and SIM
sst:yes, still cant make calls.
csr:transfer the customer over
sst:customer, rep have a nice day
csr: Customer can I ask you to remove the battery and sim one more time for me?
Cust: you want me to remove the battery?
csr:Yes please.
*click*
and I thought you said customer wasn't on the phone.
sst:cust cant make or recieve calls
csr: did you have the customer remove the battery and SIM
sst:yes, still cant make calls.
csr:transfer the customer over
sst:customer, rep have a nice day
csr: Customer can I ask you to remove the battery and sim one more time for me?
Cust: you want me to remove the battery?
csr:Yes please.
*click*
and I thought you said customer wasn't on the phone.
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