The arrogance of ATT!
As of November of last year AT&T Wireless implemented a new policy to charge anyone who Ports out of AT&T at an any point during there billing cycle the entire amount of the month long cycle," (this could be one day into the cycle).
On behalf of all AT&T customers who Port out. This policy of billing a Customer for services never used should be investigated by the FCC and this practice by AT&T should be discontinued. I also hope that AT&T be held responsible for refunding all monies collected in this manner to past AT&T Wireless customers who have "Ported out" since November.
On behalf of all AT&T customers who Port out. This policy of billing a Customer for services never used should be investigated by the FCC and this practice by AT&T should be discontinued. I also hope that AT&T be held responsible for refunding all monies collected in this manner to past AT&T Wireless customers who have "Ported out" since November.
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This is not a matter of arrogance its a matter of policy. This policy was put in place to help with cost on closing accounts. Whether you want to believe that or not is up to you. Customers have come to expect free this free that and think that if a policy is not up to there standards then they should'nt have to pay. This is a service thats provided which is very exspensive to maintain, upgrade, and run. If you rented a apartment 9 out of 10 will not prorate you final months rent. If you go to a movie and only watch half your not getting you money back. Those are not products. The company has a right to apply fees for certain things like the 15.00 upgrade fee for getting a new phone. That process fee is to cover cost of money lost giving a f...
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a Big Booyeah to badspawn, I couldn't have put it better myself.
Just to add one more thing on, and I have asked customers this as well, how happy would you be if AWS prorated your bill and get this, your minutes too because your not paying for the full amount, and then you still use all those minutes and get a 300 dollar bill. I'll bet youd call and complain then because AWS should have known that its not in your best interest to have proration. Oh but of course thats not fair, just because youve been such a loyal AWS customer, I dont know how many times I've had that line of bullcrap fed to me by people who happen to be leaving us, you should be able to have your prorate and minutes too. I'm tired of this lets just lay down for t...
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Just to add one more thing on, and I have asked customers this as well, how happy would you be if AWS prorated your bill and get this, your minutes too because your not paying for the full amount, and then you still use all those minutes and get a 300 dollar bill. I'll bet youd call and complain then because AWS should have known that its not in your best interest to have proration. Oh but of course thats not fair, just because youve been such a loyal AWS customer, I dont know how many times I've had that line of bullcrap fed to me by people who happen to be leaving us, you should be able to have your prorate and minutes too. I'm tired of this lets just lay down for t...
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Thank you Im glad some people can actually understand a very simple issue and not complain the FCC cause they feel violated. Geez people are the scum of the earth.
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I'm just sick of them. All the people who phone up and figure "hey, I'll yell and scream and swear because i am the only one that matters and I will get what I want".
Well, boo freakin hoo that you cant cancel RIGHT now. AT&T Wireless is making you pay for a full month service? Those bastards...wait a minute...dont you have to pay a full months service at the end of EACH month?
This just seems stupid to me. They complain because of the EOBC pro-ration (either too confusing, they were overcharged, were not informed, etc).
Now that its gone they complain cuz they cant get pro-rated invoices.
Whoever said "The customer is always right" obviously has never been on a phone with some of the AT&T Wireless customers.
Well, boo freakin hoo that you cant cancel RIGHT now. AT&T Wireless is making you pay for a full month service? Those bastards...wait a minute...dont you have to pay a full months service at the end of EACH month?
This just seems stupid to me. They complain because of the EOBC pro-ration (either too confusing, they were overcharged, were not informed, etc).
Now that its gone they complain cuz they cant get pro-rated invoices.
Whoever said "The customer is always right" obviously has never been on a phone with some of the AT&T Wireless customers.
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Man people do this crap with all types of business thats how screwed up civilization is. Or at least how screwed up America is. Europe was on the right track when they made customers buy there phones then come start the service then Motopaulies ass would be worrying about a job because customers could not blame the service provider fot their phone breaking. People want something for nothing and they think that if they Bit#$ enough then they get it. The people I speak to call in mad as hell about the policies but after I explain it to them most understand and thank me but a few idiots think they are above the law and rules dont apply to them. ESPECIALLY LAWYERS I swear if I get another stupid lawyer that calls and says hes taking ATT to court...
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oh and neveragain...read your contract...i dont agree with charging people untill the end of billing cycles..but simple fact is thats the way it goes..if people read contracts they would know this stuff..oh..and its not just att that charges untill the end of the billing cycle either..all yall do...also....the fcc wont do **** for any one of us...all compainies make sure they do just enough to keep the fcc off thier backs..wireless compainies may be a ripoff..but they arent stupid...at least not legally lol
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Dude I just read what you said and I can't believe the arrogance you have bad mouthing ATT because you did not want to pay your last bill. A monkey would understand better than you. When you called did you also say "I pay my bill every month on time.....and look how your company repays me" WELL guess what you need to pay your bill everymonth ad I should call the FCC on your A$$ for talking crap about ATT when you have no clue what your saying. well enough said I hope you can come to gips with this. I know its probably consumed your life so much that you spent allot of time typeing that FCC complaint!! 😎 WHOOHOO!
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