Sorry to read this...
EDEN PRAIRIE, Minn.—Consumer experience research firm Vocal Laboratories reported Verizon Wireless received the highest customer service quality rating in a recent survey comparing the quality of customer service of AT&T Wireless Services Inc., Cingular Wireless L.L.C., Sprint PCS and Verizon Wireless.
The report noted Verizon Wireless received a top score of 43 and was awarded an “A” in caller satisfaction compared with Cingular’s score of 25, Sprint PCS at 14 and AT&T Wireless as minus 5.
“The four companies differed on their ability to handle customers’ questions,” Peter Leppik, chief executive officer of Vocal Laboratories explained. “Verizon Wireless successfully answered customers’ questions 87 percent of the time on the first ca...
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The report noted Verizon Wireless received a top score of 43 and was awarded an “A” in caller satisfaction compared with Cingular’s score of 25, Sprint PCS at 14 and AT&T Wireless as minus 5.
“The four companies differed on their ability to handle customers’ questions,” Peter Leppik, chief executive officer of Vocal Laboratories explained. “Verizon Wireless successfully answered customers’ questions 87 percent of the time on the first ca...
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Oh no, everyone run from big bad AWS.
Seriously, i wouldn't be surprised if motopaulie was a verizon employee.
https://www.phonescoop.com/carriers/forum.php?fm=m&f ... »
Seriously now, what is up with all these VZW fanboys coming onto other carrier forums instigating flame wars?
Seriously, i wouldn't be surprised if motopaulie was a verizon employee.
https://www.phonescoop.com/carriers/forum.php?fm=m&f ... »
motopaulie said:
... and i hope the amps users for Verizon know soon the difference whenever the network goes to digital, even on the cdma format. i heard that they are switching to digital, and they are telling our customers to get rid of their bagphones... which is good, so may be by 3 or 4q u would be enjoying a digital, nationwide network.
Seriously now, what is up with all these VZW fanboys coming onto other carrier forums instigating flame wars?
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fortunately, i don't work 4 verizon, i am proud to work for moto.
but we can't deny the truth> aws has the worst customer service. Ouch! 🤣
but we can't deny the truth> aws has the worst customer service. Ouch! 🤣
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