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New Customer? Existing? Phones to get....and not to get...

aws_chris

May 28, 2004, 8:22 PM
I am an employee of AT&T Wireless Customer Care. Based on customer response, as well as personal trials and experience, on the AT&T National GSM Network (including roaming enhancements with Cingular), I would DEFINITELY GO with one of the following phones:

😁 Nokia 3100, 3200, 3595, 3620, 3650, 6200, 6800, 6820

😁 Motorola T721, V600

Also, I would DEFINITELY NOT GO with one of these following phones:

â˜šī¸ LG G4011, Motorola MPX200, NEC 515 or 525, Samsung X-426,

If I didn't list it, post a reply, and I will get back to you soon, but odds are if I didn't, I wouldn't highly recommend it.
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Trep72

May 29, 2004, 7:38 AM
Nice list....but it just goes to show that everyone's situation is different.

I would definitely recommend the Nokia phones.

But, I would have to throw out the T721. Too many complaints similar to the v60 (poor reception, non-user friendly, etc).

I agree with your non-recommendation of the LG and MPX200 phones, but disagree with you about the NEC and Samsung phones. Along with Nokia, those are two of the best brands we have....again based on my experiences with customers.

Take it for what you will, but it ultimately comes down to the fact that what works/doesn't work for one person, may have the opposite effect for the other.

So, what does this all mean? Utilize the company's buyers remorse period....whether it be AWS or no...
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aws_chris

May 29, 2004, 8:24 AM
Thanks for your input, it is so true when it comes down to it.

Trep72 said:
Nice list....but it just goes to show that everyone's situation is different.

I would definitely recommend the Nokia phones.

But, I would have to throw out the T721. Too many complaints similar to the v60 (poor reception, non-user friendly, etc).

I agree with your non-recommendation of the LG and MPX200 phones, but disagree with you about the NEC and Samsung phones. Along with Nokia, those are two of the best brands we have....again based on my experiences with customers.

Take it for what you will, but it ultimately comes down to the fact that what works/doesn't work for one person, may have the opposite effect for the other.

S
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(continues)
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muchdrama

May 29, 2004, 2:21 PM
aws_chris said:

😁 Motorola T721, V600

Bwahahahahahahhahaha!
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JDigital

May 29, 2004, 8:06 PM
Yeah, seriously... there is something wrong when the T721 gets a smiley face and the LG and Samsung phones get a frown. I don't sell ATTWS for another week, so I don't have specific knowledge about the LG and Samsung, except that the X426 is their number one selling phone right now. However, the T721 is the same phone as the T722 from T-Mobile, both of which are GSM versions of the T720 and T730 CDMA phones... that whole "T" series from Moto is a complete train wreck, so do yourself a favor and don't buy any of them.
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muchdrama

May 30, 2004, 5:46 PM
JDigital said:
that whole "T" series from Moto is a complete train wreck, so do yourself a favor and don't buy any of them.
The t730 (which I have) is actually a pretty damn good little phone. The earpiece I wish was a little louder, and the vibrate mode could, well, vibrate harder...but all in all I haven't had one problem with the thing. All for $50 bucks brand too! Gotta love being management in retail. ;)
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JDigital

Jun 1, 2004, 2:10 AM
Well I'm glad that you got a good one, but from what you've said you haven't had it for very long yet... I'm sure some people got T720's that work okay too, but that doesn't mean that overall it's a good phone. Either you got lucky, or there is an evil beast inside that phone biding its time and just waiting to come out... 😈
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muchdrama

Jun 1, 2004, 7:46 AM
JDigital said:
Well I'm glad that you got a good one, but from what you've said you haven't had it for very long yet... I'm sure some people got T720's that work okay too, but that doesn't mean that overall it's a good phone. Either you got lucky, or there is an evil beast inside that phone biding its time and just waiting to come out... 😈
OR, the slight upgrade Moto made to the t730 vs. the t720 actually made some sort of difference. I'm repeatedly knocking on wood to prevent infestations by "evil beasts".
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mycool

May 29, 2004, 9:37 PM
No...

1) Motorola T721, V600 -- Those two do NOT get a smiley face... ESPECIALLY the V600... that phone was one of the worst products ever as far as reception.

2) Nokia 6820 -- While this phone is great in features and reception, it has a flaw; the flip isn't too sturdy (ask Rich Brome, he critiqued on how it didn't lock into place).

3) The Samsung X426 is a great phone. While it does lack in some features (external caller id being the biggest), it is overall a great phone.

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Other things I'd add that you didn't post about:

* Sony Ericsson phones are decent now as far as quality and reception. The earlier phones in their series were terrible though.
* Siemens are overall good phones. Overall i'd put em right under Nokia ...
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user_error

May 30, 2004, 6:46 PM
aws_chris I know care probably doesn't know much about what new phones are coming out, but it can't hurt to ask 😁

Do you know anything about attwireless getting the nokia 6620?
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ordy

Jun 2, 2004, 12:50 PM
I'm a current AWS user wanting to switch to GSM. Called this morning to start the process and was told that many of the phones on the AWS website are no longer carried. Any idea which new ones are coming?
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