I need to ask some advice real quick. When I sell anyone a phone on any of the carriers that we offer at my company, I tell people that they really shouldn't have more than 2-3 dropped calls a month and that if they have more than that they should contact customer service because there may be a problem with thier phone or may be some kind of network issue.

I also tell them that is they live in outlying areas that they will drop more calls, thats just the nature of the beast. Also I tell them that while they are traveling between cities that they are more likely to drop a call vs being in an urban area with multiple towers.

My question is: Is 2-3 dropped calls a month a fair estimate? Should I tell them that they may experience more...
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