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Changing Cingular Call Plans and Handsets

mj61858

Oct 6, 2004, 2:56 PM
I could use some help. We have 3 GAIT phones and it looks like the GSM coverage has grown enough in the last year that we can now switch to a GSM plan. The plan switch should be simple and inexpensive, but my problem is with the handsets. We cannot have camera phones with our employer, so I have been trying to research the other options. We want flip phones (of course). I understand that the Motorola V180 will be available in a few days, but the switch is going to be quite costly for us. Cingular tells me that they can make an "exception upgrade" but the V180 handset will be about $110 X 3. There is a $30 rebate per handset, but that's not much on the overall bill. I've looked at the Samsung X427M ($70 each)and the LGC1300 ($60 each...
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scapegoat

Oct 6, 2004, 3:33 PM
hrrmm well first of all you are under that "exception upgrade" probably because you havent reached your 21st month in your contract.... the cheapest way to upgrade would be to wait a few months till you reach that.. otherwise if you want to upgrade now you can do that exception upgrade

as far as my personal experiance goes i would recommend the X427, as far as ease of use and reliablity goes its tops.... ive had some good experiances with it. Not much experiance with the V180... but if moto's track record says anything i wouldnt trust it 😛 ( i.e. the T720, V600, problems galore)
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ralph_on_me

Oct 6, 2004, 3:51 PM
the x427m is the newest one, and it's a really great phone. I'm hopeful for the v180, but i'd probably wait it out until the contract is up for renewal to see what it does. The nice thing about it is the caller ID on the outside, so it may be worth the wait. I've only sold about ten of them so far, but we should know it's track record in the next two months.
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mj61858

Oct 6, 2004, 8:14 PM
Appreciate your response - it may simply come down to a pricing issue - how much do I want to cough up! Thanks for your help.
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mj61858

Oct 6, 2004, 8:11 PM
Yes, you're right. I got the GAIT plans only as interim service because of travel with the intention of going GSM as the service area improved. Changing service is not the expensive part - it's the handsets. I appreciate the comments 'cause the local folks are pushing Motorola and I have no basis for comparison. Thanks for your input.
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jinx7676

Oct 7, 2004, 8:50 AM
mj61858 said:
I could use some help. We have 3 GAIT phones and it looks like the GSM coverage has grown enough in the last year that we can now switch to a GSM plan. The plan switch should be simple and inexpensive, but my problem is with the handsets. We cannot have camera phones with our employer, so I have been trying to research the other options. We want flip phones (of course). I understand that the Motorola V180 will be available in a few days, but the switch is going to be quite costly for us. Cingular tells me that they can make an "exception upgrade" but the V180 handset will be about $110 X 3. There is a $30 rebate per handset, but that's not much on the overall bill. I've looked at the Samsung X427M (
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CainMarko

Oct 7, 2004, 8:58 AM
the "exception" upgrade has different pricing.
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jinx7676

Oct 7, 2004, 9:00 AM
CainMarko said:
the "exception" upgrade has different pricing.


the exception upgrade is the 1 year pricing. our 1-year pricing here on the 180 is $50 after rebate.
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Iselltheshitoutofphones

Oct 7, 2004, 9:08 AM
Don't forget that agent and corporate store cannot process exception upgrades. You would have to buy the phones from Cingular's telesales department. The number is 1-866-Cingular. Oh, be sure the rep you spoke with had notated the account. Well, off to work.

Will
North Texas Market
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jinx7676

Oct 7, 2004, 9:11 AM
Iselltheshitoutofphones said:
Don't forget that agent and corporate store cannot process exception upgrades. You would have to buy the phones from Cingular's telesales department. The number is 1-866-Cingular. Oh, be sure the rep you spoke with had notated the account. Well, off to work.

Will
North Texas Market


You dont HAVE to go through telesales for an exception upgrade, if that's what you were hitting on. you could go to ANY corporate owned store.
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mj61858

Oct 7, 2004, 12:30 PM
Thanks for all the advice. You guys obviously know your "stuff"!
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