Cingular/at&t Retention for new phone
My wife got her first phone a few years ago through AT&T. They became Cingular a year or so later. We've finished our contract and go month to month.
A few months after buying hers, there was a deal to add a phone to the plan for $19.99 (usual rate) - $10 = $9.99/mo additional. Also, they would give an additional 200 monthly minutes to do so. Knowing that they had this special and I needed a new phone, we were waiting to add me. So we did.
Now we get 550 minutes/mo, pay $49.98/mo, and have free evenings and weekends. We generally don't use anywhere near our minutes, although we do use a lot of the free minutes to talk to family.
So now AT&T, having become Cingular, is becoming the new at&t. I just called them to confirm what we had ...
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A few months after buying hers, there was a deal to add a phone to the plan for $19.99 (usual rate) - $10 = $9.99/mo additional. Also, they would give an additional 200 monthly minutes to do so. Knowing that they had this special and I needed a new phone, we were waiting to add me. So we did.
Now we get 550 minutes/mo, pay $49.98/mo, and have free evenings and weekends. We generally don't use anywhere near our minutes, although we do use a lot of the free minutes to talk to family.
So now AT&T, having become Cingular, is becoming the new at&t. I just called them to confirm what we had ...
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My experience- no. From what I have dealt with you might be able to get them to get you lowere pricing on the handset but I have rarely seen them do anything on the voice plan. I could be wrong, but I think that you are going to have to change the plan and maybe just get some extra money off on the handsets.
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Thanks,
If that's the case then it probably isn't worth it to spend another $120/yr ($240 for 2 yr contract) to get new phones when we don't necessarily need them.
If that's the case then it probably isn't worth it to spend another $120/yr ($240 for 2 yr contract) to get new phones when we don't necessarily need them.
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Think about what you will gain by switching though. Rollover, a true nation plan (most att wireless plans were regional) a better phone.
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I've thought about it, and I'd likely gain a bunch of stuff that I didn't need.
Even with 550 minutes, I'd probably rollover 300 a month except for those times when I'm out of town on work and everybody there keeps in contact via phone. Even during those times, I've never breached my 550 minutes (and that is in combination with my wife's usage). If we had rollover from the first time we got the phones, we'd have built up over 10,000 extra minutes by now.
I'm already on the National 350 plan with free long distance. The only thing I want out of a phone is one that connects when I hit send, stays connected when I talk, and doesn't need a new battery every 6 months. I don't need any of the other features that many people spend lots of...
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Even with 550 minutes, I'd probably rollover 300 a month except for those times when I'm out of town on work and everybody there keeps in contact via phone. Even during those times, I've never breached my 550 minutes (and that is in combination with my wife's usage). If we had rollover from the first time we got the phones, we'd have built up over 10,000 extra minutes by now.
I'm already on the National 350 plan with free long distance. The only thing I want out of a phone is one that connects when I hit send, stays connected when I talk, and doesn't need a new battery every 6 months. I don't need any of the other features that many people spend lots of...
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YOu dont have to enroll in their existing plans you could keep your plan but you would have to sign 2 yr.
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sorry but that is incorrect you cant renew an attws plan if he gets new phones thru cingy/new att he will have to get a current plan and new phones
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THE BOX said:
sorry but that is incorrect you cant renew an attws plan if he gets new phones thru cingy/new att he will have to get a current plan and new phones
Why is that, other than to make themselves more money?
We both have SIM style phones now, so it can't be because of the old technology.
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GSM or not if you are on an AT&T plan it will be discontinued with the TDMA. All those rate plans will be discontinued with the service, meaning, shut off. I'll tell you what I told a customer earlier today who was complaining about it all. Move to a nation plan, sign the contract, and get a new phone. Canceling does nothing to me and if you go to a competitor you will be back in two months. You can't have it all your way, if you don't like it that's too damn bad. I refuse to lose money to make you happy.
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See that's the thing. I don't want it all my way. I don't want to sign a contract as I'm already month to month and fine with that. But I'll sign a contract (2 yrs), pay the contract price for the phone, but just want to keep my current plan.
I'm looking to make a compromise that seems reasonable.
I'm not sure how you, personally, would lose money in the deal either?
I'm trying to do this through AT&T/Cingular/at&t and do it legitimately. I've had others ask me why I don't just get an unlocked phone and be on my way. But I wanted to go through the correct channels.
I'm looking to make a compromise that seems reasonable.
I'm not sure how you, personally, would lose money in the deal either?
I'm trying to do this through AT&T/Cingular/at&t and do it legitimately. I've had others ask me why I don't just get an unlocked phone and be on my way. But I wanted to go through the correct channels.
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You can get an unlocked phone an continue with your att wireless plan. That might be the best thing for you to do at this time. If you get a cingular phone you will have to choose a cingular/new att plan. This is due to the conversion in our billing systems. You are on Sybel (I think it is called) an old ATT wireless billing system. If you get a Cingular phone (thru Cingular that is) whether you do it in a store, online or over the phone. Part of the process is picking a new Cingular plan that will go with the new phone. This is just how our system works. I sounds kinda harsh, but that's just how it goes. I'm sorry if others responded in a harshly way, but we deal with this on a daily basis an sadly we get blamed for our company policies... ...
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Thanks eraser,
Honestly, I wonder to myself who people are calling so often??? Maybe it's the fact that I'm well over 30 years old, married, no kids (with phones), and I don't talk to people just to talk to them.
Here's the usage from my last bill, which is probably a pretty typical one for us:
My phone:
53 minutes (350 anytime)
69 minutes (night/wknd)
5 SMS international ($.25/each)
1 SMS standard ($.10/each)
Her phone:
16 minutes (350 anytime)
119 minutes (night/wknd)
0 SMS
Now when I'm out of town, I'll usually add another 20-30 minutes of N/W each night. But at the most that would be for two weeks at a time and probably won't happen more than once again (did it 6 times since 2004). So if anything, I may be gone f...
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Honestly, I wonder to myself who people are calling so often??? Maybe it's the fact that I'm well over 30 years old, married, no kids (with phones), and I don't talk to people just to talk to them.
Here's the usage from my last bill, which is probably a pretty typical one for us:
My phone:
53 minutes (350 anytime)
69 minutes (night/wknd)
5 SMS international ($.25/each)
1 SMS standard ($.10/each)
Her phone:
16 minutes (350 anytime)
119 minutes (night/wknd)
0 SMS
Now when I'm out of town, I'll usually add another 20-30 minutes of N/W each night. But at the most that would be for two weeks at a time and probably won't happen more than once again (did it 6 times since 2004). So if anything, I may be gone f...
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You can find many great unlocked phones online at fairly reasonable prices. It all depends on how much you wanna pluck down on a phone at full price. And thats not cheating the system. I only buy unlocked phones and keep my current contract.
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Steve,
Retention can offer you a comparably priced plan.
It's the Nation 450R/Unl M2M/5000N&W plan. $49.99 for both lines. It should be accessable in most markets. Its here for my customers in Dallas. They can also add 200 bonus minutes a month per line.
A good deal if you are willing to stick around for 2 more years. Plus your upgrade fees are waived. A savings of $36 for both lines.
PM me if you need help getting on this plan.
Will
Retention can offer you a comparably priced plan.
It's the Nation 450R/Unl M2M/5000N&W plan. $49.99 for both lines. It should be accessable in most markets. Its here for my customers in Dallas. They can also add 200 bonus minutes a month per line.
A good deal if you are willing to stick around for 2 more years. Plus your upgrade fees are waived. A savings of $36 for both lines.
PM me if you need help getting on this plan.
Will
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Thanks Will,
I showed that to my wife. She hasn't taken the time to look into what she wants in a phone yet, but it sounds like basically what we have with the addition of another contract and new phones.
I'm in the Seattle area (zip 98007)
We'd likely go with the standard Razr, which I was told $89.99 (with a $50 rebate per phone).
It's too bad nobody offers anything under a $59.99 family on their "front page" anymore.
I showed that to my wife. She hasn't taken the time to look into what she wants in a phone yet, but it sounds like basically what we have with the addition of another contract and new phones.
I'm in the Seattle area (zip 98007)
We'd likely go with the standard Razr, which I was told $89.99 (with a $50 rebate per phone).
It's too bad nobody offers anything under a $59.99 family on their "front page" anymore.
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No, please DO NOT get the RAZR V3. Take the time and read the reviews of the V3xx. It is not that much more ($$$) than the V3, but it by far a much better phone since Motorola fixed a lot of the glitches and problems on the V3 on this new version of the RAZR. Like I said read the reviews on the V3xx and see what other people are saying about this phone. Especially the one who went from a V3 to a V3xx.
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Thanks, I'll check it out.
That's also part of the deal. I don't like to call up and start the wheels rolling when I haven't done my homework. As you're seeing with this thread, I'm doing the "what happens when I talk to retention with this issue..." part of my homework.
Next we have to figure out what the best phones to buy are.
That's also part of the deal. I don't like to call up and start the wheels rolling when I haven't done my homework. As you're seeing with this thread, I'm doing the "what happens when I talk to retention with this issue..." part of my homework.
Next we have to figure out what the best phones to buy are.
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which means what?
are you planning to go over seas?
if your in the country it will not work any diff than the best quad-band phone....(it has 850/1900 which is all that matters here in the U.S.)
If you do go over seas then more than likely you'll have service on the 2100 band...
so what's your point????
are you planning to go over seas?
if your in the country it will not work any diff than the best quad-band phone....(it has 850/1900 which is all that matters here in the U.S.)
If you do go over seas then more than likely you'll have service on the 2100 band...
so what's your point????
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