Any one care to answer
Why is it that it cost 200 dollars 6000 minutes for a single plan, but 300 dollars for a share plan for 6000 minutes. To get this straight. It is costing a customer an extra 1200 dollars a year to share 6000 minutes for 1 extra phone.
For 2000 and 4000 minutes it cost 600 dollars a year to share 1 extra phone.
What ever happened to treating a customer with respect?
For 2000 and 4000 minutes it cost 600 dollars a year to share 1 extra phone.
What ever happened to treating a customer with respect?
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just_asking said:
Why is it that it cost 200 dollars 6000 minutes for a single plan, but 300 dollars for a share plan for 6000 minutes. To get this straight. It is costing a customer an extra 1200 dollars a year to share 6000 minutes for 1 extra phone.
For 2000 and 4000 minutes it cost 600 dollars a year to share 1 extra phone.
What ever happened to treating a customer with respect?
You are splitting that $300 plan between 2 lines so an average of $150 each line, so on average you are paying less per line then the individual plan and as you add more lines to that plan the average price per line gets even lower.
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That being said. you are alreading paying for the 6000 minutes. You are paying 1200 a year to share. If more minutes were offered, it would be one thing, but they are not.
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I get enough stupidity here in the store... now I see it here too?
STFU
If you dont like, don't sign up for it..... it has nothing to do with respect, it's about profit, something all companies want!
STFU
If you dont like, don't sign up for it..... it has nothing to do with respect, it's about profit, something all companies want!
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You know, I have been reading these carrier forums for quite some time now. Just recently I switched to Cingular (Now the new ATT) and so I have been paying particular attention to this forum. Since that time I really do not like what I have been reading. Some of the "reps" that post on here are just out right rude, obnoxious and don't really give a dam(n). An other thing I notice that a lot of the "reps" are surfing the forums and web for that matter while they are work, must be nice to have all that down time. Aren't you supposed to be busy with getting all those new customers that everyone keeps talking about.
okay I am off of my soap box now. Just thought I would throw my two cents in to this one.
As for just_asking that i...
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okay I am off of my soap box now. Just thought I would throw my two cents in to this one.
As for just_asking that i...
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wait, how do you know who the reps are or not? you're not assuming many of us are reps are you?
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No I am not assuming that. The only way I think someone is a rep is when they talk about having customers that give them headaches, who say they are in their store or that give some type of hint that they are reps. The ones I am referring to are very obvious who they are. Sorry I didn't mean to generalize with my statement. I know not everyone on these forums are reps and I know that some of the ppl that say they are just want to look important or add credence to what they are trying to say.
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I agree a lot of the comments are unnecessary.
I'm glad people are coming to these forums to ask these types of questions rather than bugging their local rep who is under a great deal of pressure to sell by the company they work for.
It's good to vent but it shouldn't be done in the at&t forum. Shoptalk is the place for that!
I'm glad people are coming to these forums to ask these types of questions rather than bugging their local rep who is under a great deal of pressure to sell by the company they work for.
It's good to vent but it shouldn't be done in the at&t forum. Shoptalk is the place for that!
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Because you should be on a business plan, not an individual plan if you are using that many minutes.
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I agree with profit, I have no problem with companies getting it either more the merrier. All I am saying is that you will spend an extra 2400 dollars over a 2 year contract for the privledge of sharing 6000 minutes a month. For the same price yuo can get 2 single plans for a total of 8000 minutes. 6000 and 2000. I understand that you will not get to share the 8000 minutes. That is why I am only saying you are paying 2400 dollars for the privledge of sharing.
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Family plans are generally used by people who need more than 2 lines. When you put 5 lines in the 6000 plan, then it starts to make a lot more sense.
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I'm not sure that there's really a good answer for this one. As with many price points, it's set because some marketing genius figures it's a point at which the company can make a decent return on it, but where the customer will actually want to buy it.
But sometimes I can't help but notice that the math is a little curious, and what you're talking about is one of those sore thumb examples.
It's common for a comparable pool of minutes to cost a bit more than an individial line. For example, a 99.99 Nation plan is 2000 peak minutes plus all the usual goodies. Whereas a 109.99 Nation FT plan (price for first two lines) is 2100 peak minutes. That's .049 per minute vs .052 per minute.
But when we get to the high end... yeah. That's a hu...
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But sometimes I can't help but notice that the math is a little curious, and what you're talking about is one of those sore thumb examples.
It's common for a comparable pool of minutes to cost a bit more than an individial line. For example, a 99.99 Nation plan is 2000 peak minutes plus all the usual goodies. Whereas a 109.99 Nation FT plan (price for first two lines) is 2100 peak minutes. That's .049 per minute vs .052 per minute.
But when we get to the high end... yeah. That's a hu...
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I understand the price difference, because ATT had to pay a commission. I was just flabbergasted that they would charge 2400 dollars for 2 year plan to have the privileged to share a line. Take the single 2000 minutes plan, 99.99 and the family share 109.99 for 2100 minutes. 10 dollar more with an extra 100 minutes. that is only 240 dollars and that included an extra 2400 minutes. Verizon does the same thing as ATT Sprint is 199.99 unlimited for single plans.
Just my thoughts.
Just my thoughts.
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would you stop quoting yearly $ amounts already? you're not the first poster to do that to make the number seem higher
there was another guy that said he pays $480 a year trying to make it sound bigger than it was (the lowest $39.99 plan)
there was another guy that said he pays $480 a year trying to make it sound bigger than it was (the lowest $39.99 plan)
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i agree. and the 6000 plan is a high plan. so people that get it aren't worried about the cost anyway.
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Oh, lighten up on him already. His observation is valid. And it's not like it's your work that he's critiquing, just an observable oddity.
"Whatever happened to respect for the customer," might have been a little... dramatic in the beginning. But some of our responses have been lending validity to that line of inquiry. 😛
"Whatever happened to respect for the customer," might have been a little... dramatic in the beginning. But some of our responses have been lending validity to that line of inquiry. 😛
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Webb said:
Oh, lighten up on him already. His observation is valid. And it's not like it's your work that he's critiquing, just an observable oddity.
"Whatever happened to respect for the customer," might have been a little... dramatic in the beginning. But some of our responses have been lending validity to that line of inquiry. 😛
Problem is its not a fair comparison and i'll show you how. He used numbers quoting costs to prove his point and i'll use numbers to to show the other end.
Take the Family talk plan $149.99 it gives you 3000 minutes, now let's say you are going to split the cost $74.99 each, now let's say you are gonna split the minutes thats 1500 each.
Now the individual plan compara...
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averagejoe said:...Webb said:
Oh, lighten up on him already. His observation is valid. And it's not like it's your work that he's critiquing, just an observable oddity.
"Whatever happened to respect for the customer," might have been a little... dramatic in the beginning. But some of our responses have been lending validity to that line of inquiry. 😛
Problem is its not a fair comparison and i'll show you how. He used numbers quoting costs to prove his point and i'll use numbers to to show the other end.
Take the Family talk plan $149.99 it gives you 3000 minutes, now let's say you are going to split the cost $74.99 each, now let's say you are gonna split the minutes thats 1500 eac
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I didn't say that all family plans were way off, most are a good deal. 20 - 50 dollars for the second line. All I am saying is that at 6000 minutes you pay big bucks for the privilege of shareing minutes on the second line. And I agree that if you are paying 300 dollars a month, your not worried about the cost, but it is still cost you 2400 dollars for line 2 compared to 240 dollars each for lines 3-5.
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ok for goodness sake end this. Yeah it sucks if your only sharing 2 lines, but hey thats the price. cingular or verizon probably wont change for a while. if you want to be on the "big" networks your gonna pay more. if you want to pay less and have crapy service look into sprint pcs. and yes your dollar amount per year is starting to get annoying, i think we all know what it is after you stating it like 4 times, but we sell plenty of the plans in the store and people are willing to pay it if thy want the service and the min. good luck.
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retrolike said:
ok for goodness sake end this. Yeah it sucks if your only sharing 2 lines, but hey thats the price. cingular or verizon probably wont change for a while. if you want to be on the "big" networks your gonna pay more. if you want to pay less and have crappy service look into sprint pcs. and yes your dollar amount per year is starting to get annoying, i think we all know what it is after you stating it like 4 times, but we sell plenty of the plans in the store and people are willing to pay it if thy want the service and the min. good luck.
My MY MY,
Make an observation and some people can't handle it. Read my messages. I never put verizon and/or Cingular down for it. Let them charge more i...
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People are becoming snippy with you because you are being annoying, such as in this post starting by saying "My MY MY".
You are putting numbers in formats that are not used in the pricing, you are compairing to sprint pricing(that is like compairing a car to a bicycle) and you are not being polite.
If you want people to reply to you with respect, dont be an donkey.
You are putting numbers in formats that are not used in the pricing, you are compairing to sprint pricing(that is like compairing a car to a bicycle) and you are not being polite.
If you want people to reply to you with respect, dont be an donkey.
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I was responding to the previous post. I haven't attacked anybody for the views and I won't. But there is at least 3 attacks on me for making an observation of cell phone pricing. It's just curious to me how people attack people on their views on phonescoop. 1) Sprint does not offer a 6000 minute single plan like verizon and ATT. For the same price sprint is unlimited. How is this comparing a car to a bike. I was comparing minutes to price. unlimited to 6000. 2) In my original post all I was commenting on was the cost of a family share for line 2. $2400 for a 2 year contract for the privilege to share. No other benefits. while lines 3-5 are only $240.
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ok dude your a douche. you just need to realize that that is the price for service with at&t. if you want the service then get it and shut up cause your freakin annoying. if you dont wanna pay it then get your service with a sub-par service and move on.
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Its only a 2cent increase per a minute to add a second line. If you consider the cost of support for that second line it makes some sense. They now have to support billing and tech for the second device and that can be pricey over time.
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What is the difference from a low end user say 2000 plan that only cost 99.99 and family plan 2100 minutes at 109.99. difference of 10 bucks and they throw in an extra 100 minutes. The cost to support billing and tech should be the same across the board if that were true.
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I get your point but 6000 minutes is a lot of bandwidth usage. Its costly. Not to mention they probably use a whole lot of night and weekend as well. The cost per a minute is higher the lower you go as well. Its just one way to recover some of that cost. Its only an average of 5 cents a minute with the 6000 family plan which is still far better by the minute than 10 cents for the 700 plan.
I would assume it comes down to separate numbers and the cost to maintain separate numbers. Plus the probably have a said amount per a minute they would like to obtain per a line and on a high end plan they would make less than a lower one.
I would assume it comes down to separate numbers and the cost to maintain separate numbers. Plus the probably have a said amount per a minute they would like to obtain per a line and on a high end plan they would make less than a lower one.
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just_asking said:
What is the difference from a low end user say 2000 plan that only cost 99.99 and family plan 2100 minutes at 109.99. difference of 10 bucks and they throw in an extra 100 minutes. The cost to support billing and tech should be the same across the board if that were true.
Plan minutes, overage per minute are all based on the odds. the odds of overage decrease as the plans increase and minutes for plans are set accordingly, along with the overage.
Thats why the higher the plan gets the lower the per minute overage rate gets. The odds with higher plans with more minutes have more odds of rollover.
thats why you seem to notice the family plan price point is greater from the $59.99 pl...
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