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Upgrade fees!!!!!!!!!!!!!!

JJMcClain

Nov 5, 2004, 6:34 PM
Why can't idiot customers understand that we do not waive upgrade fees!!!!!! Do all these people work in Non- Profit organizations and do they not charge their customers anything ever???? We should start charging customers to call customer service>>>>>>>>> 👿
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sharpie

Nov 5, 2004, 6:36 PM
Sounds like a plan you already charge indirect agents $10 to get activated through activations unless we have a trouble ticket #
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JessiCSR

Nov 5, 2004, 6:51 PM
Ouch..Well I feel kinda bad that verizon doesn't charge and upgrade fee...though I don't know if they get discounts for contracts or not...i know $100 of some handsets...hmm..
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