dazed and confused
i am really confused i work for att and in one of our hand outs about cingular there are blue and orange customers?what wouils make an att customer not eligible to migrate?is there going to be any free phones for att customers migrating??does cingular have a prorated etf fee? and can at customers noe cancel without etf?what is blue network plans
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actually on nov 26th att customers will be allowed to term their cont and sign new ones with cingular without the term fees...
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im sorry but that was not the only question that i had if u look at my post thanks
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Date for that was Oct 25, 2004. AWS customers can port over to Cingular without and ETF since Oct 25, 2004. Nov 15, 2004 AWS CSR's can migrate customers over to Cingular and so they don't have to pay the activation fee just the upgrade fee. Blue network/customers is AWS legacy and Orange is Cingular.
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on nov 26th all att customers will be allowed to cancel their conts without term fees and will be able to sign conts with cingular...
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there wont be any free phones...they will be offered the same discounts on phones as a new cust signing a cont...
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there will be free phones... but it will be the same ones offered to everyone...
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We have existing free phones at Cingular and that will NOT change, EVER! We no that there are certain demographics that will not pay money for a phone. They believe that a phone, regardless of the cost, should be able to do simple things like make and receive calls and so forth. We owe it to the individuality of the consumer to continue with that spirit of choice. That is one thing that we have over Verizon. We give our customers so many choices that they need to be informed of the differences to make sure that the have what the both want and need.
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tw said:
i am really confused i work for att and in one of our hand outs about cingular there are blue and orange customers?what wouils make an att customer not eligible to migrate?is there going to be any free phones for att customers migrating??does cingular have a prorated etf fee? and can at customers noe cancel without etf?what is blue network plans
Blues are AWS customers that are not migrating to a CSE plan.
Probably past due on bill or suspended/NPD.
Yes, same offers as for new customers.
Certain markets do have a prorated ETF.
AWS customers, if migrating to a CSE plan, WILL have their ETF waived.
Same as the current AWS plans. They'll be available for Blues that don't want to migrat...
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