When Mobile Phones Aren’t Truly Mobile
Digital Domain
When Mobile Phones Aren’t Truly Mobile
By RANDALL STROSS
WIRELESS carriers in the United States are spiritual descendants of dear Ma Bell: they view total control over customers as their inherited birthright.
The younger generation — Verizon Wireless, Sprint Nextel, T-Mobile and the namesake child AT&T — would make their hallowed matriarch proud. They do everything they can to keep power firmly in their own hands. It is entirely at the carriers’ discretion to permit, or disable, the features that a factory loads into the newest phones. They also decide which software can be installed and how it may be used. Many wireless subscribers have ruefully become acquainted with gotcha clau...
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