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wow this is getting rediculous

bheiman

Jul 23, 2007, 2:12 PM
I work in business care and

We were just given memos and a quick supplemental training that now we have to fill out a form pretty much anytime we make a change to an account that gets emailed to the customer...

thats rediculous

idk, this job keeps getting worse and worse

i guess its kinda good, but really is to much we dont get paid enough to deal with all this crap
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Platypus

Jul 23, 2007, 2:13 PM
find a new job
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bheiman

Jul 23, 2007, 2:16 PM
i need to

it dont really matter to me because i could sit in aftercall for 5 minutes each call and never go over my aht
but some people i work with have a little trouble getting the aht goal and then they add something that is going to at least take another minute to do
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BeachSlapped

Jul 23, 2007, 2:33 PM
You are not cut for the job. Thats all... Try to find another job where you dont have to deal with people
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Matt_a

Jul 23, 2007, 2:57 PM
BeachSlapped said:
You are not cut for the job. Thats all... Try to find another job where you dont have to deal with people

It doesn't sound to me like he has a problem dealing with people. It's all the corporate red tape and extra paperwork that he's bitchin' about.
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bheiman

Jul 23, 2007, 3:25 PM
for real, thanks man

i have the best stats outta my call center, but im just looking out for other people

it dont matter to me i just can justify messing around in aftercall longer now haha
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BeachSlapped

Jul 23, 2007, 2:30 PM
I think this is great customer service. Every time I made changes to my account with T-Mobile Id get some sort of notification. By email or regular mail...
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attwork

Jul 23, 2007, 3:24 PM
youd think there would be a way the system would automaticly send out a generic form instead of having the care rep fill it out and waste time.
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bheiman

Jul 23, 2007, 3:28 PM
especially since att is all anal about their average handle time


idk, im gonna get in a lot of trouble probobly in the next month or so for slackin off...
lol i need more of a challenge
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attwork

Jul 23, 2007, 3:54 PM
ive been slacking really bad lately.


my two weeks notice has already been put in 😁
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attwork

Jul 23, 2007, 3:55 PM
attwork said:
ive been slacking really bad lately.


my two weeks notice has already been put in 😁



im guessing i will get fired before that 2 weeks is up...at least i hope so, to keep things interesting.
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bheiman

Jul 23, 2007, 4:03 PM
yea where did you get a job now?

im thinking of selling cars
im trying to get a job for paypal, they are like some of the best employers to work for
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