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Cancelling plan. Question.

jagster

Nov 16, 2004, 5:32 PM
Hi. I just got signed up for AT&T on the 14th and later found this site with info saying that the AT&T phones doent support the cross-tower selection (ENS). So I'm going to cancel and get signed up with Cingular. I have a minor question.

Am I better off migrating to Cingular or cancelling AT&T plan and then signing new Cingular?

If I migrate, I'm guessing I would get to keep the AT&T phone and sell it on ebay or something, although I'm not sure if the rebates would be valid after a migration.

Any idea's? Thoughts?

Thanks

PS. Same Q asked on the AT&T forum but this one seems to have more traffic.
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Vox Dei

Nov 16, 2004, 5:35 PM
Cancel and return your equipment and then buy cingular. If you migrate you will pay $18 upgrade fee on top of your $36 activation fee you have already been charged. IF you cancel with AWS withing the first 30 days they will credit your activation fee back and then you will just have to pay the activation fee with Cingular.
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sunilsonia

Nov 16, 2004, 5:40 PM
Vox Dei said:
Cancel and return your equipment and then buy cingular. If you migrate you will pay $18 upgrade fee on top of your $36 activation fee you have already been charged. IF you cancel with AWS withing the first 30 days they will credit your activation fee back and then you will just have to pay the activation fee with Cingular.


While it is true that you pay a migration fee of $18, it is also true that you are charged an activation fee of $36 but then it is directly credited back too. I speak from first hand knowledge of their systems being a Consultant working on the migration initiative.

Nonetheless, it is going to be the same thing whether you cancel your service with AT&T and then sign a ...
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not_in_halifax

Nov 16, 2004, 6:24 PM
Oh cripe, I hadn't thought of the migration fee... d'oh! 🤭
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sunilsonia

Nov 16, 2004, 6:29 PM
not_in_halifax said:
Oh cripe, I hadn't thought of the migration fee... d'oh! 🤭


A Migration fee is the only fee being charged here. The Activation fee ( a separate fee) is waived altogether). Albeit it does appear, but then it is credited back in the same bill to zero it out.

Net Result: only $18 migration fee as opposed to signing a new Cingular Activation/Non-Migration and paying the $36 activation fee over there (no migration fee involved here).

Bottom line: You'll be charged a fee either way but the migration fee will be the lower of the two scenarios.
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jagster

Nov 16, 2004, 6:53 PM
hmmm. Let me see if I have this straight. If I keep the plan and migrate, the $36 activation fee will be waived and replaced with a $18 migration fee? But if I cancel the AT&T and then do a new Cingular, I have to pay Cingular $36 activation fee? Correct?

And what of the AT&T phone if I migrate and get a new Cingular phone? I know that if I cancel AT&T I have to return the phone or get charged for it but if I migrate and need to get a new phone, what happens to the AT&T phone?

Thanks for your help. The guys at the store don't know much, especially at non-AT&T/Cingular stores (Best Buy for example).
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coldsteel

Nov 16, 2004, 7:07 PM
You can give it back if you wish. it'll be refurb'ed and used for replacements.
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sunilsonia

Nov 16, 2004, 7:23 PM
jagster said:
hmmm. Let me see if I have this straight. If I keep the plan and migrate, the $36 activation fee will be waived and replaced with a $18 migration fee? But if I cancel the AT&T and then do a new Cingular, I have to pay Cingular $36 activation fee? Correct?

And what of the AT&T phone if I migrate and get a new Cingular phone? I know that if I cancel AT&T I have to return the phone or get charged for it but if I migrate and need to get a new phone, what happens to the AT&T phone?

Thanks for your help. The guys at the store don't know much, especially at non-AT&T/Cingular stores (Best Buy for example).


That's because you are hearing this straight from someone working in a Corporate of...
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jagster

Nov 18, 2004, 3:38 AM
Thanks for the info. I ended up cancelling the service and returning the phone (Moto V505). From the breif time I used it I was happy with the coverage and know it will just be better with one of the Cingular phones. I'm looking for some good promo plans in the next month so that I can dump my T-Mobile. Even thought I have a good plan with them, their voice mail notification drives me nuts.

Thanks all for your insight. I plan on visiting this forum often now that I've found it.
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megs72979

Nov 16, 2004, 6:25 PM
some newer att phones are getting rebates, check at your local cingular store.
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