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at&t going down the drain

skibum

Jul 27, 2007, 2:19 PM
So at&t just shut off the towers in three of our areas here in Colorado. They say they had to do it cause the FCC is making them sell some towers due to being too big and having to much service. Saying to sell it off to T-Mobile and other smaller carriers. WTF, I have about 100 customers all trying to return there phones today!! Dude, at&t is really losing there touch! Then they took away exception upgrades for the dealers. Not putting out any great phones. Man, I might sell Verizon (not saying they have better service) instead.
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crackberry

Jul 27, 2007, 2:21 PM
skibum said:
So at&t just shut off the towers in three of our areas here in Colorado. They say they had to do it cause the FCC is making them sell some towers due to being too big and having to much service. Saying to sell it off to T-Mobile and other smaller carriers. WTF, I have about 100 customers all trying to return there phones today!! Dude, at&t is really losing there touch! Then they took away exception upgrades for the dealers. Not putting out any great phones. Man, I might sell Verizon (not saying they have better service) instead.

what part of colorado?
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skibum

Jul 27, 2007, 3:15 PM
Fairplay and Leadville area. Near Vail Colorado.
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crackberry

Jul 28, 2007, 11:11 AM
if you are in fairplay or leadville those were not our towers. we use a roaming partner there... so if we didn't have native coverage there then we are at the mercy of whatever carrier was letting us use the towers.

http://www.wireless.att.com/coverageviewer/ »
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sangyup81

Jul 27, 2007, 2:22 PM
Be ready for customer service stealing your sales if you switch to VZW.
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sowhatsowhat10

Jul 28, 2007, 3:10 PM
indeed. i soooo remember that. 🤣
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sangyup81

Jul 31, 2007, 1:21 PM
i'm still bitter
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sowhatsowhat10

Aug 1, 2007, 1:21 PM
🤣
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thickjake

Jul 27, 2007, 3:20 PM
The FCC cannot make them sell towers in the way you are describing. The FCC licenses spectrum. The only way the FCC would have them divest spectrum (not towers) would be if AT&T purchased another company that also had spectrum, licenses, in the same area they serviced.

Someone is feeding you a poop sandwich.
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bojmir

Jul 27, 2007, 5:21 PM
What could be the reason though?
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Daveyboy801

Jul 27, 2007, 5:31 PM
I wonder if they were TDMA towers
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atatprob

Jul 27, 2007, 5:43 PM
they probably were.
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Daveyboy801

Jul 27, 2007, 6:16 PM
Thats what I'm thinking, I've never heard of AT&T having to sell towers because we have too many 🤣 If we have to many, why do we keep putting them up? Sounds like whoever you talked to, didn't know a freaking thing and was coming up with something.
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cingularslave

Jul 28, 2007, 10:28 AM
actually yes, the FCC does control the number of towers you have in locations if you were to say purchase or merge with another carrier. in my area we had to sell off orange towers and keep blue. no poop sandwiches here just the facts...
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crackberry

Jul 28, 2007, 10:58 AM
they sold orange towers? because if i'm not mistaken anything that was divested was blue.
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cingularslave

Jul 28, 2007, 11:02 AM
yes they did as those that were kept allowed an improvement in coverage here. thanks for having me clarify why that was.
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crackberry

Jul 28, 2007, 11:04 AM
cool...what area are you in?
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cingularslave

Jul 28, 2007, 12:11 PM
memphis (6)
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crackberry

Jul 28, 2007, 12:31 PM
weird. i never heard that i worked customer care that services memphis and now in sales in nashville. both cor.
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cingularslave

Jul 28, 2007, 2:21 PM
sorry to hear that you are in market 7 now. i feel for you having to deal with some of those goofs
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crackberry

Jul 28, 2007, 9:13 PM
cingularslave said:
sorry to hear that you are in market 7 now. i feel for you having to deal with some of those goofs

dude. it's getting bad... we have to sell 60% 3G devices and 3G won't launch here until mid next year... 70 ops, 35 ga, $22 features/op, $55 accessories/op, 10 combined bill, 5 unity. that's our quota and we are located near an army base. most of our custoemrs are military and at&t/bellsouth doesn't service the base... plus, just north of were i am we are over capacity. that sounds bad but the cor verizon store closed down in that town and most of their custoemrs have flooded us, but crappy service.
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cingularslave

Jul 31, 2007, 11:15 AM
i feel for you. i dealt with that group (scotty,jimbo,jason) a few years ago. do you still have alot of meetings where they just like to hear themselves talk? no offense but i would rather here cows getting it on in the feilds around here than to hear them.
i remember alot of people complaining about the base and the service north of there 4 years ago, i guess its getting worse if you are getting all the verizon people because it was overloaded at times back then. our 3g is up here but they have isssues with going from 3g to 2g areas here so thats been my nightmare for 6 months or better. they also have closed a ton of indirects around me which only one group was bad i thought, the others we had a good thing going with around here. al...
(continues)
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just_asking

Jul 29, 2007, 9:45 AM
My only question is that since the FCC will not allow you to sell service in areas that you do not own towers, how are you selling ATT if the towers in your area are roaming towers?
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thickjake

Jul 29, 2007, 8:19 PM
Cingular Slave said:


actually yes, the FCC does control the number of towers you have in locations if you were to say purchase or merge with another carrier. in my area we had to sell off orange towers and keep blue. no poop sandwiches here just the facts...


Facts??????????
As Stated previously, the FCC controls spectrum and FCC rules can require you to divest spectrum, not towers. In areas where blue and orange co existed, the spectrum had to be divested. I already said that.
Towers that were decommissioned were done so by AT&T, not the FCC.

oh, by the way, AT&T doesn't even own all their towers. They were sold off to a tower management company back in 1998.

www.cellreception.com/towers
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cingularslave

Jul 31, 2007, 11:30 AM
I never disagreed with what you said. I was trying to put in terms that everyone would understand, but here we go. Spectrum has sections called bands, there are 2 bands for mobile service: one centered around 800 (850 here in the USA) and one centered around 1900 which is referred to as PCS. These two bands get divided even more into blocks. these blocks are sold to carriers. The carriers then have to divest these blocks if they eneter into an agreement to do so with the FCC because of a merger or purchase that requires such.
When these blocks are divested it is possible for coverage to decline in certain areas while they improve in others due to the purchase and/or merger that required the divestiture. When these blocks are divested it may...
(continues)
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thickjake

Jul 31, 2007, 11:09 PM
Great explanation... no poop...

But -
According to their website and all FCC filings, the proper name is AT&T Inc.
at&t is a 'signature' used for media and customer interaction.

'In all other applications and circumstances, the name of our company appears in upper case letters as AT&T'
-AT&T brand guidelines
-www.attbrand.com
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crackberry

Aug 1, 2007, 12:15 AM
cingularslave said:
and oh by the way the proper name is at&t not AT&T.

sorry man, but, at&t is only used when the globe is present, like in advertising. the legal name is AT&T.
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cingularslave

Aug 1, 2007, 1:35 PM
sorry, forgot about the globe thing. i liked jack better 😢
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chocolateman85006

Jul 29, 2007, 9:38 PM
Yeah. I'm in Phoenix. My reception is going downhill.
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skibum

Aug 3, 2007, 12:06 AM
I know it's not true, I am just venting about att.
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chocolateman85006

Aug 3, 2007, 6:35 AM
As am I. I'd post my beef with at&t, but people would just hate.
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