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is this true? Cancel Your AT&T service with NO early termination fee!

gravy123

Nov 21, 2004, 11:33 PM
Did you know that in the terms & conditions of your AT&T Wireless service agreement, it states that you can cancel service with no early termination fee if there are major changes to the service? A little secret……the Cingular merger falls into this condition. Just call customer care and mention that your agreement legally entitles you to do this!
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greyrat

Nov 22, 2004, 12:35 AM
grav, I double dog dare you to try that line of reasoning on anyone in care @ AWS. They will probably not laugh at you outright, but I can assure you that under no circumstances will you be able to cancel your attws service without migrating over to cingular and avoid the ETF.
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jagster

Nov 22, 2004, 12:42 AM
LOL

Hello, AT&T, I'de like to cancel because my service got better... and per your T&C I can cancel without a ETF if there is a major change in the service.

Please hold...
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gravy123

Nov 22, 2004, 12:58 AM
copied it off the att forum here. did not think it was true but they had some people saying it was. just wanted to ask.
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disturbed1

Nov 22, 2004, 9:55 AM
it sounds pretty funny everywhere else, but here in NC where AT&T customers are being transitioned to a smaller regional carrier (meaning their service may get worse as a result) rather than to Cingular it may be a good clause. Is there anyone around who can corraborate this clause? I've got a couple of AT&T cust's who'd like to port here in NC, but don't wanna get stuck with a fee. That'd be a HELL of a boon to be able to tell them that thier contract requires they be let out cause of this buyout goin the way it did here.
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sunilsonia

Nov 22, 2004, 11:09 AM
disturbed1 said:
it sounds pretty funny everywhere else, but here in NC where AT&T customers are being transitioned to a smaller regional carrier (meaning their service may get worse as a result) rather than to Cingular it may be a good clause. Is there anyone around who can corraborate this clause? I've got a couple of AT&T cust's who'd like to port here in NC, but don't wanna get stuck with a fee. That'd be a HELL of a boon to be able to tell them that thier contract requires they be let out cause of this buyout goin the way it did here.


Si Senor! Es la veridad!

Yes it's true no ETF when Migration to Cingular. Just beware that when you process their migrations to charge an activation ($36) but th...
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AGENT DEBIT

Nov 22, 2004, 12:34 PM
If you are a customer of the former ATT wireless and are sent to a regional carrier rather then migrated into cingular ,this is done without a contract,since this is not who signed up for originally but if you want to cxl as a result of that then yes the ETF is waived since that is drastically changing your service.

Whatthe previous poster was saying that since cingular bought att people could just simply opt out of their att contracts, which is wrong since your service is not ipacted, they simply own the keys to the buildings, towers and plans you were on.

That clause was placed on the eventual possibility that customers may get "sold" to another carrier, and thats there for the customer sake, not for every excuse under the sun
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sunilsonia

Nov 22, 2004, 12:46 PM
AGENT DEBIT said:
If you are a customer of the former ATT wireless and are sent to a regional carrier rather then migrated into cingular ,this is done without a contract,since this is not who signed up for originally but if you want to cxl as a result of that then yes the ETF is waived since that is drastically changing your service.

Whatthe previous poster was saying that since cingular bought att people could just simply opt out of their att contracts, which is wrong since your service is not ipacted, they simply own the keys to the buildings, towers and plans you were on.

That clause was placed on the eventual possibility that customers may get "sold" to another carrier, and thats there for the customer sake, not
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sunilsonia

Nov 22, 2004, 12:51 PM
sunilsonia said:
AGENT DEBIT said:
If you are a customer of the former ATT wireless and are sent to a regional carrier rather then migrated into cingular ,this is done without a contract,since this is not who signed up for originally but if you want to cxl as a result of that then yes the ETF is waived since that is drastically changing your service.

Whatthe previous poster was saying that since cingular bought att people could just simply opt out of their att contracts, which is wrong since your service is not ipacted, they simply own the keys to the buildings, towers and plans you were on.

That clause was placed on the eventual possibility that customers may get "sold" to another carrier, and t
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not_in_halifax

Nov 22, 2004, 9:23 PM
I guess you didn't read the entirety of the discussion before posting.

The whole point of the "original" post was to clarify whether people could get out of their ATTWS contracts w/out etf, as had been advertised on other forums. We've pretty much already established that they can migrate over to Cingular w/out etf, but the story is going around that the merger (takeover, whatever) constitutes a breech of contract on AT&T's part, thereby allowing people to go to VZW, Sprint, T-Mo or whoever with no contractual concequences. The answer is... and unequivocal NO, THE MERGER DOES NOT CONSTITUTE A MAJOR CHANGE IN SERVICE TO LET YOU OUT OF YOUR CONTRACT.

And please. Don't go around telling people that they will get a credit for the $18 mi...
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