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HELP! Calling all Nokia experts!

XKaylx

Aug 29, 2007, 8:25 AM
I have a customer coming in within the hour who has a Nokia and is experiencing problems making and receiving calls. There is a small icon below the "AT&T" icon that looks like a harmonica. He spent hours with tech support last night and could not seem to fix the problem. In the event that I cannot figure it out, does anyone know what this might be and how to fix it? Any help would be much appreciated.
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bojmir

Aug 29, 2007, 9:57 AM
What model is it? Make sure call forwarding is off, or send to voicemail if unanswered. Do a master reset. Other than that there really is no setting that wont allow you to make any calls. Good Luck!
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crackberry

Aug 29, 2007, 3:29 PM
there is a software glitch that keeps the phone in headset mode. that can only be fixed by replacing the phone. can he make/recieve but can't hear and noone can hear them?
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