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weird question(bout trading phones)

lil_wayne_1029

Nov 24, 2004, 3:22 PM
I just got a motorola v551 about a week ago and was wondering if there was a way i can trade it in for the motorola a630 and just pay the difference? if theres no way i can do this just let me know without calling me a stupid customer.
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jinx7676

Nov 24, 2004, 3:31 PM
lil_wayne_1029 said:
I just got a motorola v551 about a week ago and was wondering if there was a way i can trade it in for the motorola a630 and just pay the difference? if theres no way i can do this just let me know without calling me a stupid customer.


you have a 30 day return policy - you can so as you have said. 😉
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JessiCSR

Nov 24, 2004, 5:42 PM
You can return it, and think they'll refund you the price fo the phone, then you just...re-do the upgrade with the phone you want.

We don't do the "pay the difference" thing anymore.
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sharpie

Nov 24, 2004, 5:51 PM
Some store still do pay the diffrence indirect do alot they just swap out the phone you pay the diffrence and they change the imei on your account its pretty easy for everyone
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JessiCSR

Nov 24, 2004, 6:11 PM
Yeah....I dont' think the company stores are allowed to do it though...at least, that's what i'm being told everytime this comes up.
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sharpie

Nov 24, 2004, 6:27 PM
Probly that is like 1 of a few benefits to not being retail you have more slack to do things and get commision 🙂
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BluetoOrange22

Nov 25, 2004, 1:09 PM
Dont think so sharpie, I wish we got comissions on phones. I would be exchanging 6010s with Treos everyday. I would be a rich man, but thats not the way it goes...
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ralph_on_me

Nov 24, 2004, 6:53 PM
Geeze man, we have a bad rep if you're worried about us calling you stupid for a little question. I'm sorry that we come across that way. I know I'm guilty of venting on here when somebody pisses me off, but I'm a nice guy... really!
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BluetoOrange22

Nov 27, 2004, 9:05 PM
Hey its great to see for once, the customers all humble and walking on egg shells, watching what they say with us knowing that one quick wrong move and the Forums come alive on them 🤣
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disturbed1

Nov 27, 2004, 11:44 PM
it is nice when those customers come and ask a legit question. They're so much nicer to deal with than the ones who immediately think that gettin pissy will get them somewhere.

To answer the question. Yes and No. If you got it at an indirect, yes. Most of us will still do the pay the difference thing if you're inside the return policy and the phone's in "like new condition"

If you got it corporate you'll have to do a full return/refund, wait for the a630 and then go back and redo the upgrade.

And by the way, thanks for bein civilized with the question. The people who get yelled at on here are the ones that come in bashing because they think it'll get them what they want, or that we'll lay down and let them trash the way we make...
(continues)
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