ATTENTION ALL STORE REPS (BLUE AND ORANGE)
Blue Warranty Exchange Department does NOT, I repeat NOT send out NEW phones. We also charge shipping and handling. This optional service is not free.
I've had 5 customers escalate today because store reps are telling customers to call warranty exchange for new phones free.
If you don't know a department's policies (or better yet, if you don't work in the department), DO NOT SET EXPECTATIONS!!!
I've had 5 customers escalate today because store reps are telling customers to call warranty exchange for new phones free.
If you don't know a department's policies (or better yet, if you don't work in the department), DO NOT SET EXPECTATIONS!!!
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VOLVORacr said:
Please Daddy don't hit me. 😢
you spilled my coffee...
(if you listen to Opie and Anthony, you'll laugh at this)
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