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Issues with local numbers
wrath
Dec 4, 2004, 9:01 AM
I seem to have encountered an issue when signing up ATTWS business account for 3 lines. I asked for local Freehold, NJ numbers, which ATTWS had. I did not get that exchange and was given Belmar, NJ. It came up as available numbers in the system for GSM, though when the CSR tried to assign them to me it was not available. It turns out that ATTWS released all their Freehold, NJ numbers to Cingular. Is there anything I can do with ATTWS to have them possibly assign 3 local numbers for me?
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Wait for the migration to go thru, then have Cingular CS change the numbers to a local number. You shouldn't have to pay the fee to change your number also.
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wrath
Dec 4, 2004, 5:28 PM
When will that be? My poor grandfather keeps getting hit with Regional Toll Calls when he calls us.
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Unfortunatly we donot have exchanges in every town. The best we can do is get you an exchange that is local to you. If the Belmar is too far then give us a call up at customer care and we can go through the exchanges we have and find one that is closer to you. We can change your number quite easly but I checked and we don't have a Freehold exchange.
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wrath
Dec 4, 2004, 5:27 PM
I did that and it turns out they no longer have any local numbers for me, as they awere all released to Cingular.
My local exchanges are:
Eatontown, Englishtown, Farmingdale, Freehold, Holmdel, Lakewood, Matawan.
Could a rep. possibly assist to see if you find any of these exchanges available for 3 lines?
Thank you!
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