UPDATE on AT&T - Dish customer.
http://gizmodo.com/gadgets/corporate-greed/updated-a ... »
As if those disastrous California fires weren't bad enough, watch this poor couple whose house had just burned down describe how AT&T demanded $300 for a Dish Network satellite receiver that had also been destroyed in the conflagration. We hear AT&T intends to respond to this, so we'll withhold judgment until the phone giant explains why it would ignore the disaster and ask for immediate payment from this unfortunate couple. Couldn't AT&T at least have postponed the payment until the insurance check arrives? [Consumerist]
UPDATE: AT&T responded to this post and video with a statement:
This customer initially calle...
(continues)
As if those disastrous California fires weren't bad enough, watch this poor couple whose house had just burned down describe how AT&T demanded $300 for a Dish Network satellite receiver that had also been destroyed in the conflagration. We hear AT&T intends to respond to this, so we'll withhold judgment until the phone giant explains why it would ignore the disaster and ask for immediate payment from this unfortunate couple. Couldn't AT&T at least have postponed the payment until the insurance check arrives? [Consumerist]
UPDATE: AT&T responded to this post and video with a statement:
This customer initially calle...
(continues)
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AT&T might do it too, but just as a few of us were saying, this is Dish and not AT&T. If you call AT&T for Dish, they transfer you to Dish. You're dealing with Dish, not AT&T.
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ralph_on_me said:
AT&T might do it too, but just as a few of us were saying, this is Dish and not AT&T. If you call AT&T for Dish, they transfer you to Dish. You're dealing with Dish, not AT&T.
and i was just talking about how much i like dish :-(
http://www1.phonescoop.com/carriers/forum.php?fm=m&f ... »
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Nice spin control, AT&T—quick and graceful. Turns out a Dish Network customer service rep was being a hardass and it's not AT&T's policy to kick customers when they're down. Whew.
Well when the heck else are we supposed to kick customers? When they're standing? I dont think so! They tend to kick back then.
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In my area, I can't even get a bundled deal with Dish/AT&T. It's still Directv.
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