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Signal Fade

kadenapanther

Dec 21, 2004, 1:07 PM
Recently I purchased the Motorola V551. I upgraded/migrated? from AT&T to Cingular. I had the v600 and it was terrible. I experienced all of the problems that everyone has already discussed, so I won't bore you with them. My problem is signal strength. With my v600 on the AT&T network, my phone worked fine in my Condo. Sometimes the signal strength would drop down to one bar, but I could always (95% of the time) hold conversations without everything breaking up. My girlfriend has the V505 from AT&T and her phone works fine when she's here. It used to display AT&T, but the rep in the store changed the settings so that it now picks up Cingular. Her phone still works great. With my v551, the reception in my place is terrible. The sigal fades and comes back. The person on the other end can hear my perfectly, but I can barely hear them. I have to stand in the perfect spot in the condo to make it work. It's like this in the living room, the kitchen and in different spots in my bedroom. Crazy. There is no way for me to choose which carrier I want (option is not there). I love this phone, but this is extemely annoying. Funny thing is, the phone works great at work...the v600 was awful. Any ideas on what I can do. I changed out the phone on the first day I got it. My rep at Cingular was awesome (Livonia, Michigan ... old AT&T store) and I also took it into a another Cingular store and the rep there was helpful, too. He sent some type of programming(?) over the air and powered it off and on. He thought that would help, but unfortunately, it didn't. I'm really at a loss. I can't go back to my v600, and they don't sell the 505 anymore. Would a new Sim card help? I have the 64k one from cingular. I'm just grasping at straws. Any ideas would be great. Thanks a bunch.

PS I live in Northville, Michigan...if anyone has the same problem, let me know. 😎
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HAND

Dec 21, 2004, 3:54 PM
dont know if this will help but cingular is having problems with the 64k SIM in some phones. cant remember if the v551 was one of them. i also know there was a few problems with the v551 when it first became available, but the problem was fixed i believe. it wont hurt to try a 32k sim, that might do it. in the end though, it might just be as simple as that phone wont get service in your condo. happened to me with the lg1400, tried v400, only phone that gets good sig in my home is my current phone, t637. hope i was some help.
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jinx7676

Dec 21, 2004, 4:18 PM
HAND said:
dont know if this will help but cingular is having problems with the 64k SIM in some phones. cant remember if the v551 was one of them. i also know there was a few problems with the v551 when it first became available, but the problem was fixed i believe. it wont hurt to try a 32k sim, that might do it. in the end though, it might just be as simple as that phone wont get service in your condo. happened to me with the lg1400, tried v400, only phone that gets good sig in my home is my current phone, t637. hope i was some help.


any problems with 64k sim's are in older phones, not newer ones. the 551 is an ENS phone, so the 64k sim should work fine.
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Vox Dei

Dec 21, 2004, 4:37 PM
Does it have that problem anywere else? To me that sounds like there is a problem with your speaker as the other person can hear you fine. Try it in other areas to see if it fades out there.
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kadenapanther

Dec 21, 2004, 5:21 PM
Thanks for the input. No problems anywhere else. Found a place where I can pick up a 32k
SIM card and I'll try that tomorrow. I hope that it works...keep your fingers crossed.
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ripley

Dec 21, 2004, 5:40 PM
what also may be happening is your 64k sim was activated with the cingular network being the primary system that the phone will search for and you may be in an area with only moderate cingular coverage. even if you get a 32k sim you will be in the same boat as now. supposedly since the phone you have is ENS capable it should switch to at&t network but that would only happen if there were no cingular coverage avaialable. now in some cases you might be able to request load balancing the sim so that it picks up at&t primarily.
this would hopefully allow you to get better servoce where you live but the downside is that places that there is only moderate at&t coverage you would have less than gret service.
if you do go that route to request lo...
(continues)
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canddmeyer

Dec 21, 2004, 5:46 PM
This happened to me and might be happening to you. My Nokia fluctuated a signal til it died. The phone was replaced and no more problems. Good luck. 🙂
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