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mottelerj

Jan 27, 2008, 8:41 PM
so i just posted one thread but i dont think i was clear enough on it.

i have a friend who has at&t and she has horrible experiances with cust care and a horrible phone and very poor service and she wants out of her contract no penalty.


any suggestions?
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AvgJoe

Jan 27, 2008, 11:21 PM
If she is in a weak area they are aware of according to their coverage maps and SHE IS VERY CALM AND POLITE they will let her out. They let me out a long time ago...But I stayed with them nevertheless.

The worst ATT coverage is still better then the best Verizon phone.
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chocolateman85006

Jan 28, 2008, 9:44 AM
That's not enough reason to leave a company penalty.
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mottelerj

Jan 28, 2008, 9:49 AM
so you dont have a suggestion?
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chocolateman85006

Jan 28, 2008, 10:07 AM
Tell her to threaten to cancel. As long as her account hasn't been suspended, they'll have to do something to keep her as a customer, especially if she has been one for a long time.
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mottelerj

Jan 28, 2008, 10:10 AM
thank you
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