Simple Question
I'm at a former dobson location.... so were just gettin into the swing of AT&T.
regarding PICTURE MESSAGING, does AT&T include it totally free? Do they not charge for the MMS message but charge for the data? Is it not included at all? .... what's the deal! ha ha I have heard mixed things from managers at various stores and customer care. Could someone PLEASE clarify once and for all.
*I'm sure I could pull up some bills being a rep and figure it out for myself but asking it on here just appealed to me more = ]
Thanks guys!!
regarding PICTURE MESSAGING, does AT&T include it totally free? Do they not charge for the MMS message but charge for the data? Is it not included at all? .... what's the deal! ha ha I have heard mixed things from managers at various stores and customer care. Could someone PLEASE clarify once and for all.
*I'm sure I could pull up some bills being a rep and figure it out for myself but asking it on here just appealed to me more = ]
Thanks guys!!
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I think without a "plan" they charge 25 cents per picture flat. The network limits the size to 600KB (depending on your phone) so the data can never get out of hand.
IF you don't send more than 20 MMS messages a month, its worth the pay as you go. I don't have MMS but I do have $15 unlimited internet,,,,,,for another $5 I could get 200 MMS but I don't send even 5 a month.
IF you don't send more than 20 MMS messages a month, its worth the pay as you go. I don't have MMS but I do have $15 unlimited internet,,,,,,for another $5 I could get 200 MMS but I don't send even 5 a month.
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Now I have a ? I didn't know the limit on MMSs is 600k, I thought it was 300k?
If this helps you to answer the handset I use is an unlocked Nokia N95-3, and I live in Las Vegas, Nv.
If this helps you to answer the handset I use is an unlocked Nokia N95-3, and I live in Las Vegas, Nv.
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If you've had different answers from people they need fired.
MMS is charged Pay Per Use $.25/each, you are also charged for the data transfer. Any messaging package includes MMS as a message, if you have a package the internet charges are absorbed.
MMS is charged Pay Per Use $.25/each, you are also charged for the data transfer. Any messaging package includes MMS as a message, if you have a package the internet charges are absorbed.
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I have been with ATT for 12 years. So here is the right answer.
MMS does not have a media/internet charge. We only charge for the msg. You must have at least the pay per use media on your number but no charge for its use.
If a customer does have media/internet charge as a result of MMs they need to contact customer care and have a trouble ticket started.
Hombre07 check your answers before you say people need to be fired.
MMS does not have a media/internet charge. We only charge for the msg. You must have at least the pay per use media on your number but no charge for its use.
If a customer does have media/internet charge as a result of MMs they need to contact customer care and have a trouble ticket started.
Hombre07 check your answers before you say people need to be fired.
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Hombre07 said:
If you've had different answers from people they need fired.
MMS is charged Pay Per Use $.25/each, you are also charged for the data transfer. Any messaging package includes MMS as a message, if you have a package the internet charges are absorbed.
you are incorrect. you are not charged for the data transfer... that is included with the mms charge.
from at&t:
...As always customers can still send Messages on a pay-per-use basis if they choose not to add a MEdia Bundle or Messaging Package to their account.
Data used to transmit MMS and video messages is included in the charge. Users are not incurring separate data charges in addition to the messaging charges.
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Then there are some billing errors flying around. Just yesterday I saw a bill with six MMS charges and six Media Net charges of identical time and date.
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Hombre07 said:
Then there are some billing errors flying around. Just yesterday I saw a bill with six MMS charges and six Media Net charges of identical time and date.
if you saw it then you probably work for at&t. if you do work for at&t you should know that it shouldn't charge that way. you should have then set the correct features on the account or called customer care for them to fix it.
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A simple answer to a simple question. Picture messages (MMS) are charged 25 cents per message, sent or received, unless you have a message package. The message packages cover both text and picture messages, so your MMS messages are covered. There are no other charges that should be made. If you do not have a message package, you should consider one, as text messages are going up to 20 cents and MMS to 30 cents the end of March.
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