Im a national account rep for tmobile cingular and sprint. Cingulars only been availible in my market since the 15th of nov. The novelty has lost much of its luster. Let me explain......
In December I sold 146 phones of that (being that cingular was new to my market) 50 percent of the phones I sold were cingular. out of the 3 accounts I have had by far more complaints and concerns on the cingular side then any other carrier. Call failed's being the most common error assoicatied with new or migrating customers. And thats just the tip of the ice berg. Customer service is far better on the cingular side then with Att, but alas I really get tired of answering the same questions with the same problems. I have a 2 percent return ratio and Ive bee...
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