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Service has gotten WORSE since Cingular started selling Service in my area

Varioram

Jan 11, 2005, 10:53 AM
My wife has a NYC Based Cingular Nation Contract.

The area which we now live in upstate New York (Dutchess County Area)was previously served on the Extended Network through TMobile, Cingular only started building its own infrastructure and selling service here.

Before there were any Cingular towers here, she received a strong signal almost everywhere and rately lost a call while using TMobile towers. Now that Cingular has a few towers here, it FORCES the phone to use Cingular towers, with a poor signal, when a TMobile tower with stronger signal is available.

When a call is placed on the Cingular tower, often with only one bar, the call ends up being dropped, the phone looses service momentarily before picking up the strong TMobile ...
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simplymarcus

Jan 11, 2005, 11:05 AM
Hi i work for cingular customer service and a 64k sim might help because it will search for the strongest tower between cingular and
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Varioram

Jan 11, 2005, 11:09 AM
would the 64K SIM choose the best signal from the Extended Netowkr or Cingular OR does it only choose the best signal from Cingular versus formerly ATT towers?

Also, I hav heard that the 64K sims only make a difference here with phones released AFTER day 1?
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AtTheMet

Jan 11, 2005, 11:17 AM
Varioram said:
would the 64K SIM choose the best signal from the Extended Netowkr or Cingular OR does it only choose the best signal from Cingular versus formerly ATT towers?

Also, I hav heard that the 64K sims only make a difference here with phones released AFTER day 1?


The benefits of the 64K SIM can only be gained with an ENS capable handset... However, my buddy in R&D at Nokia said that most of their phones released after August 2004 on Symbian OS 40 and 60 had this feature included (US phones only, made for either Cingular or AT&T).
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Varioram

Jan 11, 2005, 11:18 AM
She has a recall replaced V600
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Varioram

Jan 11, 2005, 11:48 AM
1) Please explain what ENS means (is a v600 so enabled?)
2) Will a 64K sim, With ENS phone select the best signal between Cing/ATT AND the Extended network, or just between Cing/ATT ?
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AtTheMet

Jan 12, 2005, 12:08 AM
Varioram said:
1) Please explain what ENS means (is a v600 so enabled?)
2) Will a 64K sim, With ENS phone select the best signal between Cing/ATT AND the Extended network, or just between Cing/ATT ?


1) ENS=Enhanced Network Selection. The 32K SIM would search for a signal every 6 minutes or so and would only search for Cingular first and then down the list of carriers in your IRDB. The 64K SIM doesn't have the wait time anymore and it is loaded with both the Blue and Orange Networks as the "first" netowrk to check for eliminating the long six or so minutes to go through the motions of finding a signal. The V600 is not an ENS capable handset.That phone has many more issues to deal with besides ENS.

2) Th...
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Varioram

Jan 12, 2005, 11:06 AM
OK, so say I have an ENS Phone with a 64K sim and the best signal is on an Extended Network (TMobile) tower. Will the phone select this or try to cling to the weaker Cing/ATT signal?
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AtTheMet

Jan 12, 2005, 11:47 PM
It will select the better signal, in most cases. The 64K SIM with ENS will try to use a Blue or Orange first and when not available, will revert to other providers that are on the pref. list. 😉
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