Lol. Couldn't have put it better myself. I did notice that he learned his lesson and went to the store when he bought TMoblie phones. That shows some sign of intelligent life. 😎

well i'm sorry to hear that you guys are still in the age of fire and tools.!! the internet has been around for quite a while. and for me this was the second mess up that happened to me in years. and people should hold both REAL PEOPLE and "people over the internet" JUST as accountable. Technology.. grow up.. how you think your cell phones work.. technology.
anyways it's pointless to argue that online cingular sucks since noone disagrees with me. but thats not smart to say that the internet isnt a good and valuable "and should be hasslefree" source.
as far as all the other points the guy has made i agree with him. about reserach and understanding that the phone wont work everywhere. that's a big thing for all carriers that i dont think man...
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I wasnt singling you out. I was saying in general the internet isnt a good idea to buy service over. If it was just the equipment no problem, but signing a two year agreement electronically is in my opinion not a good idea. You are correct that there are people on the other end. Commisioned people who are many miles away from you who probably wouldnt mind making a few extra bucks by signing you up on a higher rate plan. If you complain it certaintly wont be to them because you dont know who they are or where to find them. Even though it may only be 40 bucks a month your commiting to, Thats still 960 dollars over two years that your agreeing to pay. Not to mention another couple hundred that uncle sam and the fcc are going to skim from you.
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We are not in the dark ages. I always say go to the store because I've had some bad deals happen to me because of the internet. Sadly, the internet is my only option half the time. I work 40+ hours a week and go to school too! Sometimes its a toss up between getting some sleep and doing it online or not sleeping and go to the store. I really like the idea of sleep, but I know its better to go to the store for things that deal with technology and contracts.
By the way, how is it all going for you on your search for a corp store?

to the earlier post:
mmm i can totally picture your scenario... however i wish it wasnt "common knowledge" or "word of mouth". if only people explicitly knew the differences but that will never happen heh. customer service in general has a long way to go but in store it is generally a lot better and surprisingly less time. sighya.. dont let my anger from earlier make it seem like i hate every single person associated with cingular..
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umm well i planned on going yesterday but i worked. so i might go today or tommorow.
o and i reread my terms and conditions. the funny thing is that the terms i recieved are different than the ones on the internet. the ones on the internet say to return to place of purchase, the ones i recieved mention no...
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In a nut shell, tell them that you bought your phones online, and weren't happy with them or the service you recieved. Also mention you have another provider, so they won't try to sell you another phone. Make sure that the phones are disconnected and they know that. Tell them all you need to do is have them sent back, and that I, aka customer service said that they could do that for you. There shouldn't be any problem. 🙂

returns go to POS (point of sale)that's been my experience both with at&t and Cingular.

well it was kind of left out of my contract.. heh. and as far as being an english major.. here is a little snippet from my CONTRACT... "..return your equipment to Cingular within 30 days from ship." .. sorry had to take a stab at the english since you took one at me..

His stuff can't be taken back to the point of sale. The p.o.s. was the internet. He has to go to corp.

That's what the E-store department was for. 😉

Ihope mr ruined holiday isn't an english major..."but yea leave this thread internet is retarded free cause the guy does have very good tips" dayamn.

actually i'm not. and that sentence makes quite a bit of sense if you fragment it. to "make more sense" what i "meant" to say is.
leave this thread "internet is retarded" free...because the guy does have very good tips.. hope that helps!!! it's not a complicated or even long sentence. i'm sorry you struggled on it.

It wasn't a struggle, it just made no sense. neither does this:
actually i'm not. and that sentence makes quite a bit of sense if you fragment it. to "make more sense
is english a second language for you?

Get over yourself.