Question for my fellow AT&T reps and/or employees
If a customer buys you a iPhone, would you keep it or say you can't accept it? Now think about your answer before you respond. Could this be a possible COBC violation, or is this a customer just being really nice!
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i am with you on that one but i would turn around and sell the phone after i got it from them.
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I think the official policy states you have to give it to a random phonescoop user called ashdizzle.
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well the policy does state that we can accept gifts, within reason, a cust can buy us lunch but something over a certain value we can't accept and if we do it grounds for termination
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I believe it's anything over 20.00 has to be reported. After that it's up to the ARSM to determine if you get to keep it.
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I'm not an AT&T employee, but I am an American and have an opinion.
And my opinion is if a customer wants to be nice, then LET them be nice!!!
And what AT&T doesn't know, won't hurt them!!!
And my opinion is if a customer wants to be nice, then LET them be nice!!!
And what AT&T doesn't know, won't hurt them!!!
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I agree and I am an AT&T employee. I've seen people get fired for taking gifts (although not while working for AT&T).
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That would be nice if that customer who gave that gift to the employee who got fired complained about the employee getting fired.
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wasn't me, it was a rep at another store, but she's been know to do things that aren't exactly in good taste to get gross ads 😳
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lol, who knows what she's doing, but she did something to make a cust buy her the 16 GB iPhone, my manager and i think this is gonna come back and bite her in the ass. Only because now this customer is gonna expect special treatment on his bill or a free high end phone. Do you see where this simple thing as getting an expensive gift from a customer can cause so much.
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