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communication error. (20) Cingular

bharv

May 28, 2008, 6:41 PM
Think I figured out how to fix the communication error (20) message that I have received occassionally on my Cingular Razr phone when I try to check my emails.

Called tech support after a week of this ongoing problem and replacing my phone yesterday and it still did not work. They tried to tell me it was an open repair ticket on there end..... (wrong).

Call tech support at 800-331-0500. Will likely have to go to second tier service tech person.

Here is what he did:
1. Used 'open wave software' to look into MediaNet. (He said MediaNet is where the problem is)

2. He purged the open wave software as a last resort. (He said that only tech support over the phone can do it as a last resort)

Hope this helps others who have been tryi...
(continues)
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Sigma1570

May 28, 2008, 11:17 PM
I actually had a customer with this same problem and the forums on the at&t website said there was no solution either. Thanks for this!
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