Porting Number - Issue
My wife and I recently moved from NC (919) to Ga (770/67😎. I have a 919 area number with ATT that I intend to keep. She would like to port her 919 from Sprint to ATT. However, ATT is telling us that it can't be done unless there is a billing address in a zip code within the original area code.
I don't understand this. I had a 914 number in NC for many years, then got a 919 and continue to use it in Ga. Why can't ATT port a 919 if we've moved to a new area code?
I've known other people who have done this and told me it was no issue.
Can someone help me understand exactly what the limitation is ?
Thanks in advance.
I don't understand this. I had a 914 number in NC for many years, then got a 919 and continue to use it in Ga. Why can't ATT port a 919 if we've moved to a new area code?
I've known other people who have done this and told me it was no issue.
Can someone help me understand exactly what the limitation is ?
Thanks in advance.
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You can't port numbers from out of state. The only reason they allowed you to keep your number is because you are already with AT&T. Since your wife is with Sprint and the number is in NC, that cannot happen. That is why it's called Local Number Portability.
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Thanks for your reply. But you didn't answer my question. What you told me is the same thing ATT has told me.
I am asking WHY? What are the limitations, and who imposes them? For what purpose?
I am asking WHY? What are the limitations, and who imposes them? For what purpose?
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You never used to be able to port your number until the FCC began a program called Local Number Portability. As long as your number is within the same geographic area as the carrier you're porting to, the carrier you currently have must give up your number. However, if you don't live in that geographic area, the number will not port. It is up to the carrier to decide what their geographic boundaries are, but the FCC says "local". For instance, I live in Michigan and I can port my number to any carrier as long as I stay within Michigan, Ohio or Wisconsin. That's how AT&T works, I'm not sure about others.
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I work for AT&T in Las Vegas and I have ported numbers over from back east, you just have to make sure that you run the credit under the correct market and they have the billing address and you can do it.
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Varioram said:
You mean a billing address in the original area code?
Give them an address from NC to set up the account and then you can change the mailing address to whatever you like. I work for AT&T and do this a lot for military personnel. I don't know if AT&T agents can do this but company owned stores can. Just tell them what you want to do and give a NC address.
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This will also flag some accounts for off network out of market use......so you have to be careful when doing that... and make sure they are on a nation plan and not a legacy grandfathered plan. Be careful because that is a Code Of Business violation and can get you fired too if caught by QA.
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michael_herc said:
You can't port numbers from out of state. The only reason they allowed you to keep your number is because you are already with AT&T. Since your wife is with Sprint and the number is in NC, that cannot happen. That is why it's called Local Number Portability.
AT&T can port numbers if they service that area that you are porting from. If they have service in their area then it is still local.
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When I contacted AT&T, they said I had to live within a certain market. I called because I'll be transferring my number from Verizon for the iPhone on Friday and that's what others have said as well.
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i do it all the time. the restriction with the iphone was that it had to be activated within the same area that the phone was purchased from. that was an apple issue.
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I'm still not understanding what the actual root cause is.
Both NC and GA are native AT&T. She would get a Nation plan.
Is it a policy? If so, what is the reason?
or is it hw/sw system infrastructure limited? If so, what is the limitation?
Is it an FCC issue?
Still trying to understand root cause.
Both NC and GA are native AT&T. She would get a Nation plan.
Is it a policy? If so, what is the reason?
or is it hw/sw system infrastructure limited? If so, what is the limitation?
Is it an FCC issue?
Still trying to understand root cause.
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