I dont know about some of the reps but I work in the east coast so we were the first people that started to sell the iphones in the country and when the central and western time zones opened Itunes slowed to a stop....can anyone explain to me why steve jobs didnt better prepair for this I mean every chistmas morning that same thing happens cause so many people are on itunes trying to activate a new account or downloading music, you would think he knows that this could happen and would do something to prevent this from happening.