QUESTIONS FOR ANYONE AT ATT, PLUS VENTING
Okay, what is the deal/point of having a FAN number on your account if you receive no discounts from ATT? Just curious because someone suggested I do that at ATT last year and I have reaped none of the rewards.
So what does the FAN number do? The company I work for isn't a two bit joint if you know what I mean.
Also, venting as I look online for phones, and noticed the only good ones are going to cost you about 500 - 600 dollars unlocked, and it just ticked me off because I got the shine when it first came out and it broke 4 or 5 days past the thirty day period, and in return I got a Samsung SLM which is about as good as the SYNC, which was horrible, the earpiece and reception is sub par. I can't help but feel screwed over though ...
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So what does the FAN number do? The company I work for isn't a two bit joint if you know what I mean.
Also, venting as I look online for phones, and noticed the only good ones are going to cost you about 500 - 600 dollars unlocked, and it just ticked me off because I got the shine when it first came out and it broke 4 or 5 days past the thirty day period, and in return I got a Samsung SLM which is about as good as the SYNC, which was horrible, the earpiece and reception is sub par. I can't help but feel screwed over though ...
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So that 10-25% discount off of you primary line's bill doesn't count for squat?
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well see that is the thing I don't see that savings anywhere on my account.
why is that?
why is that?
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if you get the discount it's under teh section 'Credits, Adjustments & Other Charges' on your bill.
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Yes, I looked at my bill.
Yes, I looked at that section.
No, the discount isn't there, just charges
Yes, I looked at that section.
No, the discount isn't there, just charges
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Instead of complaining blindly to people on the forum, you should go to a store with your bill and if it's not on there, they can get it fixed for you.
It would show up under that section and say "national account discount".
It would show up under that section and say "national account discount".
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Some of these people work for ATT, hence why I asked on the ATT forum.
Secondly, we have gone over this already, it is on my account, it shows it when I log in, but I am not seeing the savings anywhere it's supposed to show up.
But at this point i don't care, from now on I am buying unlocked phones so i just need phone service so, that is what my mind is set on now, not caring.
Secondly, we have gone over this already, it is on my account, it shows it when I log in, but I am not seeing the savings anywhere it's supposed to show up.
But at this point i don't care, from now on I am buying unlocked phones so i just need phone service so, that is what my mind is set on now, not caring.
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and to clarify, I am paying only a few cents more per month from when I intitally came to Cingular, so I am not seeing this discount anywhere whether its on paper or not.
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When you go on your online account what FAN number is listed. It could be that the FAN number you have on your account the business stopped the contract with the AT&T Business side. So please tell us what company you were to get the FAN from.
Thank you,
Thank you,
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What company and or FAN number are you using? It's possible the company disbanded the agreement, the discount is of 0% per month (I've seen them) or the discount is so small you don't notice it. On your bill there would be a line called National Account Discount -$xx.xx. If you bill only went up a little since first starting you may have it. You should have noticed an increase in taxes and regulatory fees, the discount could be so small it's simply covering a majority of the increase and you may not even realize it.
Were you unhappy with the Shine? Why did you accept the A747 in place of it? You are still under warranty, call and request a different phone or the original phone model you had.
I agree the best phones are $500 to $600 un...
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Were you unhappy with the Shine? Why did you accept the A747 in place of it? You are still under warranty, call and request a different phone or the original phone model you had.
I agree the best phones are $500 to $600 un...
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that is all they had in stock, unless i wanted to wait a long time, and I knew it was going to be junk, because its Samsung but what do you do.
The company I work for is
National Oilwell Varco.
The shine was a piece of junk as well, HORRIBLE reception, couldn't keep a signal to save its life, and the slider broke and wouldn't close the phone uless you forced it.
yes i will have to buy an unlocked phone but as much as i work i also pay for tuition so i watch my money consumption religously.
I came to ATT for the second time in 2006
The company I work for is
National Oilwell Varco.
The shine was a piece of junk as well, HORRIBLE reception, couldn't keep a signal to save its life, and the slider broke and wouldn't close the phone uless you forced it.
yes i will have to buy an unlocked phone but as much as i work i also pay for tuition so i watch my money consumption religously.
I came to ATT for the second time in 2006
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I couldn't find a discount under that name, I believe your corporate is in Houston? Perhaps TexasWireless knows of one for it, do you happen to know the actual FAN #?
I would call back and escalate if needed, but request something not LG and not Samsung.
Tuition and money budgeting is the reason I signed the agreement and bought a phone to sell, it offset my unlocked phone cost by about $200.
Taxes have probably gone up to almost double since 2006, a small 5% discount could be offsetting the difference.
I would call back and escalate if needed, but request something not LG and not Samsung.
Tuition and money budgeting is the reason I signed the agreement and bought a phone to sell, it offset my unlocked phone cost by about $200.
Taxes have probably gone up to almost double since 2006, a small 5% discount could be offsetting the difference.
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I work for NOV Brandt if that helps.
yeah its too late now, its more just venting about returning the phone
yeah its too late now, its more just venting about returning the phone
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Have you considered Verizon? They are a better company than ATT plus they give huge discounts to the oil companies.
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I have had Verizon, and their service wear I am near is nothing to write home about.
Nothing personal, its just that it didn't work for me, i get great coverage, plus I am not an LG or Samsung fan and that is pretty much all that the cell companies in the US use so i am not going to go from one co to another co, especially to a service that i know doesn't work well where i am at, but thank you.
Also I do have a 3G signal, if anyone cares.
Nothing personal, its just that it didn't work for me, i get great coverage, plus I am not an LG or Samsung fan and that is pretty much all that the cell companies in the US use so i am not going to go from one co to another co, especially to a service that i know doesn't work well where i am at, but thank you.
Also I do have a 3G signal, if anyone cares.
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Yo mentioned you work for NOV.
Brant NOV, gets an 8% discount every month.
The only benefit of having a 0% fan is that you are routed to at7t business care as opposed to regular customer care.
I think bus care is worse anyway. I will get you that discount code if you need it. Since you have a houston market number, I can personally attach it.
Brant NOV, gets an 8% discount every month.
The only benefit of having a 0% fan is that you are routed to at7t business care as opposed to regular customer care.
I think bus care is worse anyway. I will get you that discount code if you need it. Since you have a houston market number, I can personally attach it.
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No, what I should have done was buy an unlocked phone from a better manufacturer
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