msjeng74 said:
☹️ Well too bad coz i really like the phone, i guess i have to return it, i only have it for 2 days. Thanks a lot.

Thats fine ,but thats the policy with any phone, not just that one.

I have T-Mobile and they gave me the code to unlock the phone.

msjeng74 said:
I have T-Mobile and they gave me the code to unlock the phone.

Amd if you get a cingular service and complete your term of service Cingular will too, but not till then!!!!

even if its prepaid? are familiar to the unit, i read something about external screen that some can read the text messages without opening the phone, i tried it on my phone but i can't read it.

msjeng74 said:
even if its prepaid? are familiar to the unit, i read something about external screen that some can read the text messages without opening the phone, i tried it on my phone but i can't read it.

Pre paid, noope won't get unlocked at all, you have to have a contract service service with either 1 year or 2 year term and that contract would have be completed to get it unlocked through Cingular

well that is very helpful, i just wake up early and return the phone, i have 14 days to return it for full refund, right?

Depends, you have to return with all the original parts and accesories, original box and also your receipt, if you are missing any of that, then you own it, also any marks, scratches, scuffs, dings, then you also own it, also it depends on where you got it there are 2 types, Actual corporate stores, and authorized dealers, corp. stores 30 days, auth dealers any where from walking out of the store up to 30 days, best to look at your receipt, they usually have it on the back of it.

thanks a lot. i guess i have to stick with my nokia 6600. ☹️

Let's try again... If anything is wrong with it there is a $25 restocking fee... Also you have 3 days for a full refund (including activation) 30 days for cancellation, and refund on the phone, not the service... Keep to what you supposedly know, the blue side... Let me habdle the orange

No they won't... Cingular does not and will not give out unlock codes. Work for us right? You would know that.

Hate to say, Jackie, but we do under certain circumstances...

Postpaid Contract Eligibility:
Contract terms must have been completed or Early Termination Fee paid following cancellation.
The account must have a $0.00 balance.

Postpaid Contract Eligibility for tri and quad band devices (typically customers who travel internationally):
Verified Cingular tri or quad band handset.
After 90 days of continuous service.
Account in good standing with $0.00 balance.
The international roaming code feature has been added to the customers account.

Prepaid Service Eligibility:
After 90 days of continuous service


New device purchased at the no commitment price:
With a valid proof of purchase that clearly indicates that th...
(continues)

That is not the way that it is explained in the Philadelphia market... Under no circumstances do company owned retail store unlock phones... I know of places that will here... and when people need I have a guy around the corner who can, but we were always informed no.

No, this is done only by Tier 2 tech support.

I know this now, but from my last post like I said they were unwilling to do it for me, and I work here and have for four years... So I was unaware.

And where would you get it done? 😲 Only because people in those situations could save the $50 that the guy charges.

jramossteel said:
No they won't... Cingular does not and will not give out unlock codes. Work for us right? You would know that.

Me work for you- no , me work for cingular/attws, yes, i read the csp portal, so yeah i know what i'm talkin bout!And jackie, its clear there.

On the orange side, I have never heard of Cingular unlocking any phone... That is where I got my information from... I work for the company and I went to visit family in Greece and asked if I could get it done on my V400 and I was told no way no how... So speaking from experience, is how I state it... I am also told that I should be able to do other things with the companies but when no one knows how to do them, they don't get done.

Also, if you knew it could be done, why did you not offer the guy that was asking you that he could purchase the phone outright then? Just for my own knowledge.

jramossteel said:
Also, if you knew it could be done, why did you not offer the guy that was asking you that he could purchase the phone outright then? Just for my own knowledge.

because he was buying a pre-paid and wants to use it over seas in the next couple of days, and you have to have with pre-paid 90 days continous service, i beleive he got pre paid just for that reason ot use it right away, so whats the point if he's gotta wait 3 months?

Okay well I must have missed that... But if he got it on prepaid, he bought it outright then, correct? Which also qualifies?

Here😛olicy on Subsidy Lock/Unlock Code

The Subsidy Unlock Code (also known as the SIM Unlock Code) is unique to each device and functions as a "lock", so the device will only accept a Cingular (or other specific carrier) network Subscriber Identity Module (SIM) card. Cingular subsidy locks their handsets in order to recover subsidy costs and to control theft of devices. The following information outlines the policy for requesting a device Subsidy Unlock Code.

The unlock code process should only be handled by Tier 2 technical support representatives. Incorrect entry of an unlock code 5 times during the life of the phone will permanently disable the unlock ability.
Cingular can only unlock Cingular devices and not those of other car...
(continues)

The question I am asking is if it is purchased outright it qualifies... If someone buys a prepaid they pay the outright price.... So then it would qualify, right?

jramossteel said:
The question I am asking is if it is purchased outright it qualifies... If someone buys a prepaid they pay the outright price.... So then it would qualify, right?

pre-paid gets a dicounted price,just under the no comittment price, thats the difference.it may be only a few dollars, but still the point.,

As long as it has been used for cingular yes. You need ppd for 90 days then they will let you, or a customer who has had ppd for a long while and get someone to switch your imei #'s on the account then have them call and get it unlocked that one may or may not work. Or if you bought it used and the previose owner paid off his account yes. If you have bought it outright with it never being activated in our system then no Hope this is the answer you have been looking for
Thanks
John

This will get an interesting reply lol

Probly shall