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Has anyone else?

stephen5688

Aug 26, 2008, 12:39 AM
had a problem with not having a signal with the iphone, I just got new iphone and I went to this bar with some friends that I have always had a signal with any other phone that I had with at&t, in fact my friends had there phones with them and they all had a good signal, they had a moto KRZR K1 att branded and a Nokia something also att branded and my iphone said no servie the hole night. I returned it for a new one since it was only a week old and they gave my another brand new one in the box and we went back this weekend and the same thing. I had no service and they all did, and it is not just at that bar, it has happened at my house to. side by side with there phones with a good signal and my with no service.
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LicorShot

Aug 26, 2008, 12:46 AM
do u ever turn your phone off and back on ..... maybe a reboot

also
did they change the sim card when u got the new iPhone ???

that could possibly solve the problem as well !!

nokia phones usually have better reception but u should be just about as good as the moto if not better

i take it u have a 3g iphone
if so
put your sim card in one of their phones and put theirs in your iPhone and see if that may not show u its the phone or the SIM card ...

good luck with it
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stephen5688

Aug 26, 2008, 12:58 AM
It is a brand new iphone with a brand new sim I guess I forgot to mention that I have on old iphone that does does the same thing.
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LicorShot

Aug 26, 2008, 1:01 AM
you can swing by a corporate store

have them push another update your phone
that may solve some probelms and it may not

never a guarntee
but i can say
the best solution is atleast if not more then once a week
turn your phone off and back on

i do a batter pull on my blackberry almost everyday (as i have 2 batteries)
but u don't have that as an option cause yours in internal

anyhow
try the first trick out with a friends sim card

cause your account could be having issues also

i have seen that a time or two when something on the backend of our system will hinder your reception

thats when a phone call to customer service asking for tech support may do u wonders
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Fredd

Aug 26, 2008, 8:47 AM
I do not believe the other phone's SIM will work in the iPhone. iPhone has its own SIM, which will work in other phones but not vice versa (from what I have been told by a Telecom manager I work with, it may burn the non-iPhone SIM).
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ccareatatt

Aug 26, 2008, 10:50 AM
That is correct Fredd per CSP it is not recommended to do a swim swap with iphone...or vice versa with a 3g device and 2g device. 🙂 HOwever the iphone doesnt have a special sim it is the same 3g sim just provisioned different on the network with the visual voicemail provisioning.
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LicorShot

Aug 26, 2008, 2:23 PM
ccareatatt said:
That is correct Fredd per CSP it is not recommended to do a swim swap with iphone...or vice versa with a 3g device and 2g device. 🙂 HOwever the iphone doesnt have a special sim it is the same 3g sim just provisioned different on the network with the visual voicemail provisioning.



CSP is wrong .... i have never hurt a phone by doing that .... atleast a 3g iPhone so far

and i have put many of 2g sims in 3g phones to copy contacts and vice versa .... never been a problem

who ever wrote that on CSP is not a very good troubleshooting technician
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LicorShot

Aug 26, 2008, 2:21 PM
Fredd said:
I do not believe the other phone's SIM will work in the iPhone. iPhone has its own SIM, which will work in other phones but not vice versa (from what I have been told by a Telecom manager I work with, it may burn the non-iPhone SIM).



THAT IS NOT TRUE !

its the same sim card in everyphone
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Sigma1570

Aug 26, 2008, 11:25 AM
I don't know if you have read many reviews on the iphone but poor signal strength is a common complaint with the phone. And of course....at&t gets the bad rap for it. Yet, as you have shown other at&t phones aren't having the problems it is iphone specific. Depending on your feature needs I'm sure there is a phone out there that will have better reception and better battery life to boot.
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Fandim

Aug 26, 2008, 3:31 PM
I get constant calls as a CSR complaining about the 3G iphones reception.

Constant. 😕
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