Does anyone know???
Does anyone have any idea when they got rid of the Unlimited Data Connect plan and replaced it with a 50 MB plan?! Normally when I activate this card, it will automatically pull up the right rate plan for it. WELL it didnt, so I had to call into CAS and the guy kept saying that got rid of the rate plan at least a week ago. WELL another employee where I work at said he had to same issue about not being able to add it at first either, called into CAS and boom! added it right away. So i told the customer service guy and he said WELL thats how it works, here one day, gone the next. SO I called CAS and they put it on the account for me. That made me so aggravated. DOES anyone know about them getting rid of the 60 dollar unlimited data connect pla...
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ATT has not had the Unlimited Data Plan for Data Cards for many months now. The 50MB plan is new, but not recommended for anyone who accesses the internet more than once or twice a week. The $60 5GB plan is the biggest plan that has been offered by ATT for many months. The only difference is that the new plan has a hard cap and is charging for any data overages above the 5 GB. The old plan was a soft cap and ATT did not charge for any overages, because only about 1-2% of the customers went over the 5GB. If you have been selling the plan as unlimited, you may have some customers come back to you, as ATT is going to start contacting users who break through the cap consistantly and ask them to work something out.
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So does anyone know what the plan code is for the $60 5GB plan. I had the same problem yesterday when I was activating. I knew about the change but the plan was not there. I had to call in and they could not find the plan and needed to know the code. It took about 30 minutes to get it changed and the CS rep put it on the old unlimited plan. 😕
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Yeah. I know what it is. BUT i dont want to say through here JUST incase. So you can contact me if you want. [email protected].
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