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New Form of cust service

whitebird19

Feb 10, 2005, 4:27 PM
After being on this board a little while i think it would be a cool idea if cingular put like a forum on their website for cust service issues it would deffinatly slow calls to cust service
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jramossteel

Feb 10, 2005, 4:30 PM
That would be great, but also difficult... The one thing that we used to have where you could email customer service issues, was great, but then they took it away. 😢
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Shayby

Feb 10, 2005, 4:30 PM
That would be a good idea if i didnt have 10 mins between calls. lol 😁
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whitebird19

Feb 10, 2005, 4:33 PM
I know what you mean i'm in the repeat call que and i help more people on here asking questions that do on the phone
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Shayby

Feb 10, 2005, 5:00 PM
10hrs no book....im soooooooo bored today.
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coldsteel

Feb 10, 2005, 6:05 PM
I'm so bored that I'm starting a solo Starfire campaign on paper... 😳
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Shayby

Feb 10, 2005, 6:12 PM
Wow thats bad..i hope your day is almost over.
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coldsteel

Feb 10, 2005, 6:21 PM
Nope, 3 hours 15 minutes to go. Already on Turn 6, found a black hole system and 5 habitable planets within 2 transits of my homeworld... 😎

Lost a survey ship to the hole... 😢 79 Million down the drain...
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Shayby

Feb 10, 2005, 6:23 PM
LMAO u poor poor guy.....im here for that much longer too so ur not alone! 😢
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coldsteel

Feb 10, 2005, 6:42 PM
It's not too bad. Just saved a guy $50 a month by going with a FT plan... 😎
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Shayby

Feb 10, 2005, 6:44 PM
I cant figure out how to set up Xpress Mail..... 😢
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otamywy

Feb 10, 2005, 5:10 PM
That what AT&T had. Go to their website, help, customer forums. CS reps were moderators. Saved me numerous calls to CS.
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Shayby

Feb 10, 2005, 5:25 PM
BUT WE ARE SLOW...hehehehe I like calls right now it makes my day go by quicker and im not as bored. Plus it helps me learn the new systems since ive only been taking orange calls since last wednesday. 😁 😕
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bigdaddyjay

Feb 10, 2005, 5:35 PM
How long will you be employed if you aren't busy?? I heard that Cingular is going to be cutting 6-7 thousand jobs soon and I would be worried if I sat around with nothing to do all day and waiting 10 minutes between calls. If I worked there I would love to be busy and know that they won't be looking my direction when the Bob's start picking who stays and who leaves.
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whitebird19

Feb 10, 2005, 5:41 PM
There is a lot of questions and rumors swirling about our jobs right now so it's all up int he air right now
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Shayby

Feb 10, 2005, 5:59 PM
bigdaddyjay said:
How long will you be employed if you aren't busy?? I heard that Cingular is going to be cutting 6-7 thousand jobs soon and I would be worried if I sat around with nothing to do all day and waiting 10 minutes between calls. If I worked there I would love to be busy and know that they won't be looking my direction when the Bob's start picking who stays and who leaves.


Um...im not complaining about us being busy, i want us to be busy. That is my point.
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jeffnokc

Feb 12, 2005, 12:59 AM
When the Bobs are done, will I get to keep my red Swingline stapler? 🙂 🤣
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