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can't get sms from sprint

techdoc1

Sep 13, 2008, 2:51 PM
i ported from sprint to at&t to get an iphone but can't receive sms from sprint,though sprint phone receive from me and i can send to other carriers and receive from them also.

anyone know what might be wrong ? some technical thing ?
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Hombre07

Sep 13, 2008, 5:02 PM
How long ago did you port? Calls transfer fully within three hours but other services can take up to five days to fully transfer.
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natemc

Sep 13, 2008, 5:26 PM
Wrong Hombre. Once the port is done its done.
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Hombre07

Sep 13, 2008, 6:28 PM
Wrong Nate, different services take longer times to get corrected in the switch. Voice goes first, followed by your data services. In carrier will go first because AT&T knows your here. If your getting from Sprint it goes through their system and gets lost, sure ports usually get done quicker, but sometimes it takes longer.
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techdoc1

Sep 13, 2008, 8:07 PM
its been 15 days already, I receive from all except sprint. can send to all including sprint so can't fig whats the deal. I asked at&t they said ask sprint , when i ask sprint they say its an at&t problem ???? 👿
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Hombre07

Sep 13, 2008, 8:17 PM
So no receiving from any Sprint, it's gonna be an AT&T fix, since Sprint obviousl can't fix your AT&T account. Ask to speak to Tech Support when you call in. I
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techdoc1

Sep 13, 2008, 8:18 PM
thanks
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taoareyou

Sep 15, 2008, 7:20 AM
Hombre07 said:
So no receiving from any Sprint, it's gonna be an AT&T fix, since Sprint obviousl can't fix your AT&T account. Ask to speak to Tech Support when you call in. I


For the sake of argument, could it be possible that Sprint is somehow not delivering the messages to that number? I am not a tech and not aware of the route an SMS takes as it goes from one carrier's phone to another's.

However, if texts from other carrier's are being received, and all texts to all carriers are being delivered, it seems to me there is a possibility that it could still be a Sprint issue.
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Hombre07

Sep 15, 2008, 7:24 AM
It's a good possibility but if it's on an issue on Sprint's end there's an even bigger possibility nothing can be done about it. They have no account to reference it to because it's now closed, and I'm sure even if they had a list of stuff they don't deliver to they wouldn't tell you and fix it.
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