xseanxlongx said:
I can never be TOO HAPPY about Cingular! What do you have both of?

i have both cingular and tmobile

And I know you don't want my opinion on Cing. 😁 😁 😁 😁

AtTheMet said:

temp said:

xseanxlongx said:
Hey Everyone,

My name is Sean, Im a Super Happy Cingular Customer and Employee in the Orange Call Center. I've been going to Phone Scoop for the last few months after discovering this website after being hired by Cingular and I always go the the Threads and I finally decided to join the party. Here are my thoughts on Cingular in general since Im a Customer and Employee.

The Service: THE BEST EVER! I was a former AT&T Wireless Customer and when I switched to Cingular before the big merger 6 months ago I was just amazed in my house that hardly got reception I get clear landline reception and had hardly gotten any dropped calls. I've be

...
(continues)

temp said:

AtTheMet said:

temp said:

xseanxlongx said:
Hey Everyone,

My name is Sean, Im a Super Happy Cingular Customer and Employee in the Orange Call Center. I've been going to Phone Scoop for the last few months after discovering this website after being hired by Cingular and I always go the the Threads and I finally decided to join the party. Here are my thoughts on Cingular in general since Im a Customer and Employee.

The Service: THE BEST EVER! I was a former AT&T Wireless Customer and when I switched to Cingular before the big merger 6 months ago I was just amazed in my house that hardly got reception I get clear landline reception and had hardly go

...
(continues)

AtTheMet said:

temp said:

AtTheMet said:

temp said:

xseanxlongx said:
Hey Everyone,

My name is Sean, Im a Super Happy Cingular Customer and Employee in the Orange Call Center. I've been going to Phone Scoop for the last few months after discovering this website after being hired by Cingular and I always go the the Threads and I finally decided to join the party. Here are my thoughts on Cingular in general since Im a Customer and Employee.

The Service: THE BEST EVER! I was a former AT&T Wireless Customer and when I switched to Cingular before the big merger 6 months ago I was just amazed in my house that hardly got reception I get clear l

...
(continues)

how long have you worked for us ???

bdizzle said:
correct me if im wrong, but dont tmobile and cingular have some kind of joint opperating aggreement in cali? wouldnt that make their coverage the same? so the only difference would be rollover, mobile to mobile calling to 5-6 times as many people as t mobile. hmmm... sounds like tmobile sure has an advantage. 🙄

$4.99 unlimited data, $9.99 unlimited text, $45.99 1000 anytime min, unlimited nights and weekends is a HUGE jump on cingular, and NO they are not one in the same

What's the point of having unlimited anything if most of time you get no signal and can't use your phone? Just cuz Paris Hilton and Snoop Dog use T-Mobile doesn't mean it's better than Cingular. They don't get the 49.1 Million Mobile to Mobile Free Calling or the Rollover but I guess they can pay more for worst service and don't mind.

xseanxlongx said:
What's the point of having unlimited anything if most of time you get no signal and can't use your phone? Just cuz Paris Hilton and Snoop Dog use T-Mobile doesn't mean it's better than Cingular. They don't get the 49.1 Million Mobile to Mobile Free Calling or the Rollover but I guess they can pay more for worst service and don't mind.

first of all i get signal EVERYWHERE i go with BOTH phones so its a matter of VALUE at this point, and second of all i would rather have snoop dogg endorsing my phone company then that flaming homo RYAN SEACREST

temp said:

xseanxlongx said:
What's the point of having unlimited anything if most of time you get no signal and can't use your phone? Just cuz Paris Hilton and Snoop Dog use T-Mobile doesn't mean it's better than Cingular. They don't get the 49.1 Million Mobile to Mobile Free Calling or the Rollover but I guess they can pay more for worst service and don't mind.

first of all i get signal EVERYWHERE i go with BOTH phones so its a matter of VALUE at this point, and second of all i would rather have snoop dogg endorsing my phone company then that flaming homo RYAN SEACREST

Hey now! let's play nice! 😁

xseanxlongx said:
What's the point of having unlimited anything if most of time you get no signal and can't use your phone? Just cuz Paris Hilton and Snoop Dog use T-Mobile doesn't mean it's better than Cingular. They don't get the 49.1 Million Mobile to Mobile Free Calling or the Rollover but I guess they can pay more for worst service and don't mind.

and dont get me started on this rollover BS, ROLLOVER IS A GIMMICK, if your usage DOES NOT fluctuate, which mine DOES NOT, WTF is the point of it? THERE ISNT ONE

personally, i benefit from rollover cuz i use my cell phone as my home number too. I dont have a "landline" and some months i use my phone more than others. it all depends on what you use your phone for, ya know what i mean?

plumey79 said:
personally, i benefit from rollover cuz i use my cell phone as my home number too. I dont have a "landline" and some months i use my phone more than others. it all depends on what you use your phone for, ya know what i mean?

agreed, which is why i said if your usage fluctuates then its good, if not its pointless, i dont have a land line either but i dont go over the minutes on my tmobile plan ever

OK, well it's not meant for people who's usage doesn't fluctuate. It's not like you're charged for rollover. It's a free perk.

temp said:

xseanxlongx said:
What's the point of having unlimited anything if most of time you get no signal and can't use your phone? Just cuz Paris Hilton and Snoop Dog use T-Mobile doesn't mean it's better than Cingular. They don't get the 49.1 Million Mobile to Mobile Free Calling or the Rollover but I guess they can pay more for worst service and don't mind.

and dont get me started on this rollover BS, ROLLOVER IS A GIMMICK, if your usage DOES NOT fluctuate, which mine DOES NOT, WTF is the point of it? THERE ISNT ONE

The point is that a lot of people, there usages do fluctuate. I have customers that use the phone for 300 minutes one month then the next they a...
(continues)

jramossteel said:

temp said:

xseanxlongx said:
What's the point of having unlimited anything if most of time you get no signal and can't use your phone? Just cuz Paris Hilton and Snoop Dog use T-Mobile doesn't mean it's better than Cingular. They don't get the 49.1 Million Mobile to Mobile Free Calling or the Rollover but I guess they can pay more for worst service and don't mind.

and dont get me started on this rollover BS, ROLLOVER IS A GIMMICK, if your usage DOES NOT fluctuate, which mine DOES NOT, WTF is the point of it? THERE ISNT ONE

The point is that a lot of people, there usages do fluctuate. I have customers that use the phone for 300

...
(continues)

You are right and with that said, you should realize that T-Mobile does not always cover what people need as well. You want to badger Cingular for using coverage as means to sell over T-Mobile, and you want to glorify T-Mobile for having more minutes... In my experience of being in the business for over five years now, you can't have it both ways. The lowest in minutes always tends to be the smallest network (which you should agree that Tmobile is the smallest of the nationwide carriers) and the less minutes per dollar normally mean a larger coverage area. NOW that does not mean that TMobile necessarily has bad service where ever you go on their network, it just means that they have less. Get my point?

jramossteel said:
You are right and with that said, you should realize that T-Mobile does not always cover what people need as well. You want to badger Cingular for using coverage as means to sell over T-Mobile, and you want to glorify T-Mobile for having more minutes... In my experience of being in the business for over five years now, you can't have it both ways. The lowest in minutes always tends to be the smallest network (which you should agree that Tmobile is the smallest of the nationwide carriers) and the less minutes per dollar normally mean a larger coverage area. NOW that does not mean that TMobile necessarily has bad service where ever you go on their network, it just means that they have less. Get my poin

...
(continues)

All you do is bash Cing..no one is bashing Tmo, just saying they have less coverage..

Icyhot said:
All you do is bash Cing..no one is bashing Tmo, just saying they have less coverage..

HAHAHAHA OMG, go into the tmobile forum and tell me some cingular nazis arent in there saying worse things about tmobile, like i said i have BOTH services so i can speak from experience, i would say about 98% of the people have not now, nor will they ever have t mobile yet they want to constantly bitch about their coverage...... 🙄

I should have said no one here, at this particular time, wash bashing T-mo..sheesh, I am going back to bed..

Yeah that sounds nice... I could use some extra sleep... I just have to get this paper done on E-commerce... And it is taking me forver.

I emailed you 😲

Yeah but I am home... Not at work so I don't have it until tomorrow. ☹️ if you have the emails from yesterday just text me your email address and I can email you back with my one at home.

Just text'd it..lol

We are not... AND I REPEAT WE ARE NOT complaining that they have no service and the areas that they have service on the maps that the phones don't work... What we are stating is the obvious, that their map is smaller. You say you are stating the facts about the minutes, well we are stating the fact about the coverage, or would it make you feel better if I said map?

jramossteel said:
We are not... AND I REPEAT WE ARE NOT complaining that they have no service and the areas that they have service on the maps that the phones don't work... What we are stating is the obvious, that their map is smaller. You say you are stating the facts about the minutes, well we are stating the fact about the coverage, or would it make you feel better if I said map?

no because i have never denied the fact that they have smaller coverage, but its the tactic of something with 4 legs and 6 nipples to attack that when they have nothing to refute their pricing

Again..WE ARE NOT ATTACKING TMO. If anything YOU are attacking US. Take a valium and a nap, young man.

Do you start all this up in the VzW forum too? Or just us? I feel that you like to get people fired up on this... The people in this forum like Cingular, in most cases, and if we didn't we might very well be in the T-Mobile forum. My point is you said that opinions are like &*^%$#@% and you are right, mine can't be the same as your. Icyhot's does not have to be the same as yours... Why don't you just drop the fact that T-Mobile has more minutes.... You have made your point, and this is something that we all know. We still feel, that even though we may pay more money, that we still like CINGULAR better. Can't you understand that?

But on a scale of what people want... They want reliability. And most people don't see reliability on a map that is that much smaller than the coverage of most of the other nationwide players. Also, the people that do care about getting "oodles of minutes" do tend to get T-Mobile. Kids, teenagers and young adults do all the time. I see it everyday, but the ones looking for reliability, I see ports come in my store or my best friends store, who works for VzW and say that their T-Mobile phones are not as reliable as they would like and try our services and stick with it BECAUSE IT IS WHAT WORKS FOR THEM. As for a company that cares about their customers, I can say in my market (Philadelphia area for those who have not read my posts in the...
(continues)

jramossteel said:
But on a scale of what people want... They want reliability. And most people don't see reliability on a map that is that much smaller than the coverage of most of the other nationwide players. Also, the people that do care about getting "oodles of minutes" do tend to get T-Mobile. Kids, teenagers and young adults do all the time. I see it everyday, but the ones looking for reliability, I see ports come in my store or my best friends store, who works for VzW and say that their T-Mobile phones are not as reliable as they would like and try our services and stick with it BECAUSE IT IS WHAT WORKS FOR THEM. As for a company that cares about their customers, I can say in my market (Philadelphia area for t

...
(continues)

Yeah but that is where you are... Like I said I am in Philadelphia. You are where San Diego? Cingular works better here than it does there then... And the reliability statement that I made, refers to HERE... Not some place that I have never been. Seriously why not just drop it... We have both made our points. Just let it go.

jramossteel said:
Yeah but that is where you are... Like I said I am in Philadelphia. You are where San Diego? Cingular works better here than it does there then... And the reliability statement that I made, refers to HERE... Not some place that I have never been. Seriously why not just drop it... We have both made our points. Just let it go.

no i am in northern california 😁

I am in Georgia woooooo hoooooo

My point is it works for you... It doesn't for me... Let's just leave it at that.

jramossteel said:
My point is it works for you... It doesn't for me... Let's just leave it at that.

have you used the service before?

Yes... I used it when my brother and I lived together... As silly as it sounds, he and I got the Tmobile as a house line, even though I was working for Cingular my employee plan only had 1000 minutes a month and that wasn't covering us for the days. Anyway, we cancelled it and paid termination because no matter where we went it did not work. For me... There are other people that I know that have it and love it. It really is just a matter of opinion and where you physically are. That's it!

jramossteel said:
Yes... I used it when my brother and I lived together... As silly as it sounds, he and I got the Tmobile as a house line, even though I was working for Cingular my employee plan only had 1000 minutes a month and that wasn't covering us for the days. Anyway, we cancelled it and paid termination because no matter where we went it did not work. For me... There are other people that I know that have it and love it. It really is just a matter of opinion and where you physically are. That's it!

what state do you live in?

PA, I was living in the middl eof Philadelphia at the time

temp said:

xseanxlongx said:
What's the point of having unlimited anything if most of time you get no signal and can't use your phone? Just cuz Paris Hilton and Snoop Dog use T-Mobile doesn't mean it's better than Cingular. They don't get the 49.1 Million Mobile to Mobile Free Calling or the Rollover but I guess they can pay more for worst service and don't mind.

and dont get me started on this rollover BS, ROLLOVER IS A GIMMICK, if your usage DOES NOT fluctuate, which mine DOES NOT, WTF is the point of it? THERE ISNT ONE

And exactly WHO'S network does Snoop's Sidekick use to get such a good signal? Oh yeah. Cingular's network.

Oh yeah Temp...
Say you have a 60...
(continues)

How can you say you don't get service anywhere in Cali if eveyone is saying the service for T-Mo and Cingy is the same b/c of the joing venture? So you are saying Cingy doens't have good service in Cali...

The infamous words of Paris Hilton. I don't know if having all that is hot but I am sorry that call center makes you feel like that. The call center here ROCKS!

i agree with you... its just a cell phone company. i can see someone arguing if they owned the company.

Good God, what a cold-hearted forum. Someone states they like something and get insulted. Jeez.

It's not like we(wireless companies) get compliments very much.

I thought this was the thread, "makes no sense to stay with cingular". that is why i posted that, my bad

JessiCSR said:
Good God, what a cold-hearted forum. Someone states they like something and get insulted. Jeez.

It's not like we(wireless companies) get compliments very much.

Exactly, jeez we are trying to build customer raltionships.not tick them off anymore then they already are.

hey if your happy joining the cingular war machiene then by all means welcome! eventually everyone will be controled by us one way or another....so might as well join up willingly. RESISTANCE IS FUTILE!!!! 😈

rep1of2000 said:
hey if your happy joining the cingular war machiene then by all means welcome! eventually everyone will be controled by us one way or another....so might as well join up willingly. RESISTANCE IS FUTILE!!!! 😈

dude, that is SOOOO off topic, you are in a different time zone!All the original poster was doing was talking about why HE was happy with his service and sharing his opinions and experiences, and that's what these forums are for.

So many people come here to be negative.This guys is postive and treated badly.That SUX!!!

Mr.PIR said:

rep1of2000 said:
hey if your happy joining the cingular war machiene then by all means welcome! eventually everyone will be controled by us one way or another....so might as well join up willingly. RESISTANCE IS FUTILE!!!! 😈

dude, that is SOOOO off topic, you are in a different time zone!All the original poster was doing was talking about why HE was happy with his service and sharing his opinions and experiences, and that's what these forums are for.

So many people come here to be negative.This guys is postive and treated badly.That SUX!!!

I think he's trying to a Borg. 😳 🤣

Here is a compliment..I too love Cingular..I was with them when they were formely Bellsouth Mobility and I used to (key word is USED to) have a VZW account..Cingular works best for me..and thats what matters most to me 🙂

Icyhot said:
Here is a compliment..I too love Cingular..I was with them when they were formely Bellsouth Mobility and I used to (key word is USED to) have a VZW account..Cingular works best for me..and thats what matters most to me 🙂

that's right you tell them! I love Cingular too, having been a former VzW employee and consumer, I can speak from experience that it works better for me! 😁

I work for a Cingular call center as well.

Personally, I'm happy with my other wireless provider. I would never swith to Cingular. After working with them and seeing how we must treat some customers and the newly changed rate plans, it's not worth it 👿

OrangeGuy said:
I work for a Cingular call center as well.

Personally, I'm happy with my other wireless provider. I would never swith to Cingular. After working with them and seeing how we must treat some customers and the newly changed rate plans, it's not worth it 👿

the proof is in the puddin 😁.....exactly, as i stated before, i have BOTH cingular and T-mobile, and soon i will no longer have cingluar (thank god!), and it will be all tmobile from there........the ONLY thing ANYONE at cingular ever attacks with tmobile is thier coverage, why dont you compare rate plans? whats that? you cant? why dont you compare data plans? whats that? you cant? why dont you compare text plans? whats that? you...
(continues)

temp said:

OrangeGuy said:
I work for a Cingular call center as well.

Personally, I'm happy with my other wireless provider. I would never swith to Cingular. After working with them and seeing how we must treat some customers and the newly changed rate plans, it's not worth it 👿

the proof is in the puddin 😁.....exactly, as i stated before, i have BOTH cingular and T-mobile, and soon i will no longer have cingluar (thank god!), and it will be all tmobile from there........the ONLY thing ANYONE at cingular ever attacks with tmobile is thier coverage, why dont you compare rate plans? whats that? you cant? why dont you compare data plans? whats that? you cant? why dont you comp

...
(continues)

jramossteel said:

temp said:

OrangeGuy said:
I work for a Cingular call center as well.

Personally, I'm happy with my other wireless provider. I would never swith to Cingular. After working with them and seeing how we must treat some customers and the newly changed rate plans, it's not worth it 👿

the proof is in the puddin 😁.....exactly, as i stated before, i have BOTH cingular and T-mobile, and soon i will no longer have cingluar (thank god!), and it will be all tmobile from there........the ONLY thing ANYONE at cingular ever attacks with tmobile is thier coverage, why dont you compare rate plans? whats that? you cant? why dont you compare data plans? w

...
(continues)

I never once did not bring up the point that you have more minutes. I agree... You are right, BUT I do believe that in my area Cingular is hands down better than any other carrier and I speak from experience of selling all of other companies in the past and from being a consumer on SPRINT T-Mobile Nextel and Verizon. MY OPINION is that Cingular is better and I will defend that in my area... I can't speak on yours because you are not here..

Do you get off on starting fights? You got what works best for you. Good for you. Cingular works best for other people, and so on.

JessiCSR said:
Do you get off on starting fights? You got what works best for you. Good for you. Cingular works best for other people, and so on.

And that is perfectly stated... Thanks Jessi!

Not flaming like some others are in here, but the fact that T-mobile offers more minutes for less costs in simple economics.

Think of it this say that TMO takes in 2 million a monthfor their service fees(NO real facts, just for math purposes) now they pay out say 750,000 to cingular for maintainig the network, and pay 500,000 tho their staff and employees, and 250,000 for all other costs, they make profit, cuz they have less to spend.

Now TMO offers better price points and more minutes, because they can afford to. They spend no REAL Money to maintain a network, they "rent" space from Cingular's network, so like any "tenant' TMO pays rental fees, but the Super- like in any rental agreement HAs to maintain the network since a tenant does...
(continues)

Nicely put!

jramossteel said:
Nicely put!

thanks Jackie

You're welcome... And Do we have your name yet?

jramossteel said:
You're welcome... And Do we have your name yet?

Dave mam *tips his hat*

From the Bothell WA location of care for blue/orange!

Nice to meet you Dave... And how polite... I wish everyone here were that polite.

jramossteel said:
Nice to meet you Dave... And how polite... I wish everyone here were that polite.

well thank you*blushes*

I brought my manners with my from accross the border, i used to live in Canada!

😈 Blame Canada 😈

lordrevan05 said:
😈 Blame Canada 😈

what's that eh? 😉

thank you for trying to start an argument. 🙄

It's just some peoples nature to do that..nothing wrong with one stating their opinion, but like Rich said, it's HOW they state it..

Ken I got my computer at home... Yeah so I can be on while I am doing my school work!!! Go me.!

That was fast..lol

It has been a month... That's not fast! LOL 🤣

Icyhot said:
It's just some peoples nature to do that..nothing wrong with one stating their opinion, but like Rich said, it's HOW they state it..

agreed, yet i said nothing offensive, i simply stated FACT

Fact is, Tmo has less coverage and can offer a person better pricing plans..if they were comparable to Cing in coverage and STILL had the same pricing plans, Cing would go out of business because everyone would switch to Tmo..see my point??

JessiCSR said:
thank you for trying to start an argument. 🙄

OMFG not starting an argument, this is an OPINION based forum correct? guess what sweet cheeks, opinions are like a$$holes, everyone has them and they all stink

temp said:

JessiCSR said:
thank you for trying to start an argument. 🙄

OMFG not starting an argument, this is an OPINION based forum correct? guess what sweet cheeks, opinions are like a$$holes, everyone has them and they all stink

With that said, why not realize that oyur opinion does as well?

jramossteel said:

temp said:

JessiCSR said:
thank you for trying to start an argument. 🙄

OMFG not starting an argument, this is an OPINION based forum correct? guess what sweet cheeks, opinions are like a$$holes, everyone has them and they all stink

With that said, why not realize that oyur opinion does as well?

i never said it doesnt 😉

Alright. I never said you couldn't express your opinion, just the way you were expressing it made it sound like you were looking for a fight. No harm done.

OrangeGuy said:
I work for a Cingular call center as well.

Personally, I'm happy with my other wireless provider. I would never swith to Cingular. After working with them and seeing how we must treat some customers and the newly changed rate plans, it's not worth it 👿

Let me ask you this than... How we treat the customer? Have you ever worked for another wireless company? And you are the one treating them that way if you work there... In my honest opinion, our customer service ratings are made by us. There is not one customer that walks away from me angry (I work in a company owned retail store in Deptford, New Jersey right now). Okay, well from time to time, but that is because there is no w...
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