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Cingy Greeting

Mar 14, 2005, 7:00 PM

How many sales reps here constantly give their name when talking to a customer? We do have nametags....

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Mar 14, 2005, 10:02 PM

I do... Makes people feel comfortable giving their name if I tell them mine, even though they can read it anyway!

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Mar 15, 2005, 2:01 PM

It's an automatic 5 pt. deduction by the secret shopper if we don't say our name.

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